syncX: Stock Sync

syncX: Stock Sync

Reviews (1,328)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to simplify inventory management across multiple platforms. It features automatic stock updates, handles large data volumes, and has a user-friendly interface. The customer support is responsive and effective, quickly resolving issues. Additionally, the app integrates seamlessly with existing systems, performs reliably with minimal downtime, and offers continuous updates and extensive educational resources to maximize utility.

November 12, 2020

We use this app to sync inventory from our retail store's online inventory app to our shopify store and find it to be the most suitable of all similar apps for our needs. They are frequently adding new features and improving existing ones. Customer service is excellent.

Cart Part Superstore
Canada
3 months using the app
Edited December 3, 2022

12/03/2022. Back into the dog house, you go! David Foster
The Abbey The Abbey Since starting with these folks over a year ago, I can say they have come a long way. Their systems are working better after every update and can say they are working hard to elevate their App.
As you can see we started on a rocky road and have been able to over come the challenges. Great job team, keep moving forward. I have tried to respond to the app developer. They ask question no action, I respond in a professional manner with detail, no action. To say I am getting quite upset with this lack of service or even some dialog would be an understatement.
Regards
Retired PMP .

The Abbey Collection
Canada
About 6 years using the app
August 19, 2018

Love the app i don't think we could live without this app on our store
Thank you :)

Thepet Room
United States
3 months using the app
April 6, 2016

Great app! with quick response and feedback from support

Ridgeline Direct
United Kingdom
3 months using the app
December 15, 2020

Its been couple of day and tried so many different options to fix my problem. But the support team is incredible, and I want to call them superheroes because literally, they are saving our life to cutting time which we should not be focusing on the software area. Well done and looking forward to seeing more accomplishments. Brilliant app, so glad we found you guys. All the best

Ere Products London
Türkiye
3 months using the app
Edited October 2, 2024

Have used this app for several years now. It is a great app but some of the feeds randomly stop working. When you contact support they only superficially review the problem, so it takes 3 - 5 contacts and lots of typing to get them to understand what is happening. Because of time zone each contact takes a day to resolve so the entire process uses lots of time. This happens over and over.

The power of the app is fantastic but I may be forced to find something with better support.

Atomic Dev Store
United States
Over 7 years using the app
June 27, 2019

The app doesn't work properly i have to reach out to support 2-3 times a week, lose about $500-1000 a week. Support gets back 24 hours later with a reply with a question then goes another 24 hours, basically takes 3 days to get an answer to a matter, it gets solved for a few days then issues start again. I would not recommend anyone this app if they need a good customer service and support.

Rug Savings
United States
Almost 6 years using the app
syncX replied July 3, 2019

We are sorry for the bad experience. We already reach out to you and working on resolving all issues. Our support wasn't available during weekends that causing the delay.

November 20, 2014

Fantastic help from the developers and a really great app for the price. A must for any new shop (Y)

What To Wear Tonight | Stylish Women's Fashion
United Kingdom
3 months using the app
July 26, 2019

If you are looking for an app that uploads your suppliers products - this is the real deal. Raj and his team give excellent support in getting you set-up. i knew nothing about xml - but magically 3,000 items were in my store thanks to the support of the app

Bondi Vibes
Australia
3 months using the app
November 2, 2017

Amazing app, support team responds very quickly and always addresses issues and even implements new features on request! The app synchronizes inventory as promised, and does it very well. I have two subscriptions of this app, so I would like to see a discount for users with multiple stores, but otherwise it's great!

Rolledrugs
United States
3 months using the app