syncX: Stock Sync

Name: syncX: Stock Sync
Brand: syncX
Rating: 4.6 (1332 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.6 (1,332)
Developer: syncX

Suppliers and inventory sync: Automate updates and manage products and stock from multiple sources

syncX: Stock Sync optimizes inventory management across various sources, ensuring accuracy and reducing overselling. Supports seamless automation of product detail updates, inventory levels, and product migration to your store. Ideal for merchants handling diverse inventory sources, syncX: Stock Sync as data automation tool simplifies data import/export through compatibility with formats like CSV, XML, Google Sheets, and APIs, streamlining operations & enhancing efficiency. ISO 27001 certified

Automate inventory updates seamlessly, minimizing manual work
Set quantity rules to prevent overselling, ensuring stock accuracy
Easily remove discontinued products to keep your store updated
Export stock data to suppliers for accurate inventory tracking
Enable dropshipping capabilities, sharing your inventory feed with others

Highlights: Popular with businesses in United States; Use directly in Shopify admin

Languages

English, Japanese, French, German, and Chinese (Simplified)

Works with

Shopify Flow, FTP, API, Custom format, VidaXL, CSV, XLSX, XML and JSON, Google Sheet

Pricing

Free Plan

Free

Unlimited user trigger updates
Limit 2,000 SKUs
1 update feed/supplier
Only manual update
Duplicate SKU sync
Low stock alert
Support

Basic

$5 / month

or $55/year and save 8%

80+ connection method
Limit 3,000 SKUs
1 update feed/supplier
Schedule 1 times daily (24 hr min)
Duplicate SKU sync
Low stock alert
Support

14-day free trial

Pro

$15 / month

or $165/year and save 8%

80+ connection method
Limit 10,000 SKUs
3 update feeds/suppliers
Schedule 3 times daily(8 hr min)
Duplicate SKU sync
Low stock alert
Support

14-day free trial

Business

$25 / month

or $275/year and save 8%

We also offer custom plan in app

Limit 20,000 SKUs
4 update feeds
Schedule 4 times daily (6 hr min)
Duplicate SKU sync
Low stock alert
Priority Support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,332)

Overall rating

4.6

Counts per rating level

89% of ratings are 5 stars
1.2K
4% of ratings are 4 stars
49
1% of ratings are 3 stars
13
1% of ratings are 2 stars
12
5% of ratings are 1 stars
69

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and robust inventory management across multiple platforms. It features versatile tools like auto-archive and multi-feed management, enhancing business operations. Despite a learning curve, the interface is user-friendly. Customer support is responsive and helpful, often exceeding expectations. The app is reliable, with regular updates that introduce new features and improve functionality, and integrates seamlessly with various systems.

December 2, 2024

I am extremely disappointed with the service I received from Stock Sync. Despite high expectations based on their marketing promises, my experience has been far from satisfactory.

Firstly, the integration process was overly complicated and time-consuming. The lack of clear, comprehensive documentation made it even more frustrating. When issues arose, customer support is unhelpful, often taking days to reply with generic, uninformative answers.

Additionally, the performance of the service has been subpar. Frequent synchronization errors have caused disruptions in my inventory management, leading to overselling and stockouts. This has not only caused financial loss but also damaged my reputation with customers.

In summary, Stock Sync has failed to deliver the reliability and support I expected. I hope they take these issues seriously and make the necessary improvements to their service.
I do not recommend making use of Stock Sync!

Media Alliance CT

South Africa

About 4 years using the app

syncX replied December 4, 2024

Hi Media Alliance CT,

Thank you for your feedback, and we sincerely apologize for the issues you’ve experienced. We regret the challenges with the integration process, documentation, and support, as well as the synchronization errors impacting your inventory.

We take your concerns seriously and are committed to resolving them. To ensure a more reliable experience, we’re improving our support response times and documentation while addressing performance issues.

Please allow us to assist you further and make things right. We value your trust and appreciate the opportunity to improve.

Thanks,
syncX Team

November 20, 2024

We've been using this on two sites for a few years. An excellent app that is continually upgraded. Their customer service is quick and thorough. Highly recommended.

CYCLISM LLC

Japan

Over 3 years using the app