Reviews (260)

Overall rating
3
Counts per rating level
  • 55% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 21% of ratings are 1 stars
May 18, 2020

We are about to uninstall this app. Do not use it if you are running a professional shop. We exported our master inventory from our main shop and uploaded it to our second shop. We manually cross checked all inventory to make sure it matched when we installed this app. All products were set to "do not sell when out of stock." Unfortunately the app completely messed up the count between our two ...

The Requirements Group (TRG) B.V.
Netherlands
3 months using the app
Shopify replied May 25, 2020

Amy here from Shopify. Thank you for your feedback.

I am sorry to hear you have been experiencing issues with over selling of stock on your stores. As the Stocky app does ...

November 14, 2020

I was happy to find Stocky for inventory management. However, I was upset as I was told I can only continue to use it if I upgrade to PRO and have to pay $89/month additionally. Since I didn't upgrade, all my previous purchase records cannot be retrieved. That was really disappointing.

百寶袋王 Bagtory HK
Hong Kong SAR
3 months using the app
Shopify replied December 8, 2020

Hi there, thank you for taking the time to leave a review for Stocky. I can understand how these changes can affect ones store, but we believe this is a change that will help ...

August 5, 2020

Is there a Stocky App for the smartphone or Iphone and the barcode functionality to do Stockcount seems very limited.
The pricelist for each product with different suppliers would be very good followed by the currency symbol which is currently missing.

Beautywholesale
United Kingdom
8 months using the app
February 15, 2021

Nice application for keeping track of orders. Here's what it's missing:
1) custom low inventory level alerts (ex. when widgetA reaches 5, send alert)
2) can't tell the application to ignore certain products, therefore a list of x number of useless items appears on my 're-order' list and it takes more time to sift through this list than it does to go to my physical shelves with a pencil and ...

Orleans Hot Tubs & Pools
Canada
8 months using the app
Shopify replied February 15, 2021

Hi there, thank you for taking the time to leave a review for Stocky. I am delighted to hear how much Shopify has helped you and we appreciate your feedback. On your first ...

February 14, 2024

Does some of the basics, but is far from being actively supported/developed. Want to print reports on an 8.5x11? Well you'll have to shrink down their default A4 generated reports - with no option to set another output size standard. Want to make a stock adjustment? Sure, and it even gives you the option to add notes and define the reasons - but print the report and that essential info is ...

Paper and Grace
United States
6 months using the app
Shopify replied February 16, 2024

Thanks for the review and feedback about the application. We would like to get a better understanding of the issues that you are facing with the Stocky application on your ...

May 24, 2020

Been trying to use this app for about a year to manage my inventory for two physical stores and my online store. Very difficult to use the Purchase Order feature for my entire business. The app only allows POs for each store independently of each other. I have tried calling for help through Shopify, but hard to find anyone with expertise. I can view all my inventory on one screen, so why can’t ...

KC RIVER MARKET HYDRO
United States
6 months using the app
Shopify replied July 20, 2020

My name is Amy and I'm part of the Retail Specialist team here at Shopify. We appreciate you taking the time to let us know your experiences with using the Stocky app.

I'm ...

September 25, 2020

Stocky is brilliant in so many ways, but DO NOT download this app until they have the support team in place to be able to troubleshoot properly. Since Shopify bought this app from the original developer support is appalling. I am SO frustrated. The only reason I moved to Shopify POS Pro was to make sure our stock levels could be kept accurate, but on our first ever full stocktake, which took 14 ...

My Small World Toy Store
United Kingdom
3 months using the app
Edited July 15, 2020

*Update: Shopify support staff reached out after review was posted to help resolve issues. Really looking forward to functionality issues being resolved as the app's servers are migrated to Shopify.
Every time you try to use this app, it is down or crashes. Completely unusable every single time I have ever tried to use it. Help staff has never been able to replicate or solve the problems I have ...

Elm & Iron
United States
7 months using the app
Shopify replied August 4, 2020

Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your feedback. I'm going to be following up with you via email about the issues you've ...

December 14, 2020

Was a good app to see and manage inventory but for some reason Shopify decided that only customers with a physical storefront (the customers that need a POS) only need to see and manage their inventory. Interesting and really short sighted, very disappointed with Shopify removing this from a basic function...don't they realize the better the stores on Shopify manages their inventory the more ...

Detroit Shirt Company
United States
6 months using the app
Shopify replied December 14, 2020

Hello there! Thank you for taking the time to leave a review for Stocky, we really appreciate your candid feedback. And I'm sorry to hear that you're having some trouble, I ...

Edited November 5, 2021

Stocky is a work in progress. - Cost syncing isn't automatic, but that is for the sake of flexibility in your accounting. The manual syncs are good enough.
- "Incoming inventory" in Shopify does not acknowledge incoming Stocky purchase orders with an estimated receiving date. At time of writing this is an impossible feature request because there is no API available to perform the update.
- ...

Water'n'Wine Truro
Canada
5 months using the app