Reviews (548)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing sales with features like Bundle Playbook, Frequently Bought Together, and Price Drops Playbook. They appreciate the ability to customize and apply product labels and badges, enhancing the visual appeal of listings. The app is praised for its ease of use, seamless Shopify integration, and reliable performance. Exceptional customer support is also noted, with a responsive team ready to assist with custom requests and technical issues.

May 30, 2024

Mason ModeMagic has been an invaluable addition to my skincare brand, Auli. The Skin Analysis Page feature provides deep insights into customers' needs and concerns, allowing me to tailor our offerings effectively. This data-driven approach has significantly enhanced our understanding of our clientele. Additionally, the product bundle feature has proven instrumental in boosting revenue by offering curated selections that resonate with our audience. Overall, Mason ModeMagic's seamless integration with Shopify has streamlined our operations and empowered us to deliver personalized experiences that drive growth. Highly recommended for any e-commerce business looking to optimize their customer engagement strategies.

Auli Lifestyle
India
10 months using the app
Mason replied May 31, 2024

Thank you for sharing your feedback! Here to help skincare brands make their storefronts glow!

May 29, 2024

Mason's Bundle playbook, we boosted sales by presenting customers with more relevant products. Their team's support and insights are exceptional.

Kyari.co
India
6 months using the app
Mason replied May 31, 2024

Thank you for your feedback! Improving sales in stores, with data backed conversion journeys are the key to a high performance store

May 28, 2024

Amazing app and great customer support!

Huts and Looms
India
10 months using the app
Mason replied June 1, 2024

Thank your for your review! Here to help you win and make those conversions seamless in your store!

January 10, 2024

has damaged my store badly and caused me to lose several sales because of the lags and damaging of the app

Faraja' Styls
United States
3 months using the app
Mason replied January 12, 2024

Dear Laquita,
Really sorry to hear that you faced these issues on your store. We reached out to help you with the issue. Unfortunately no one responded from your end.

Our team is on 24 x 7 support - so in case you reach us on support - rest assured we will solve this asap!

Do note - none of our other merchants have reported or are facing any such issue.

I would love to help you solve this - only if you could share your phone number or email address to reach you on!

Note : Issues like the one you have faced are due to slow 3rd party app scripts and custom theme edits. These interfere with the loading of ModeMagic and gives the perception that the badges are slow and slowing down your store.

I am here to help - it would really mean a lot if you could give us the chance to do better and right by you.

July 5, 2024

It's fantastic!!

theartarium
India
5 months using the app
July 17, 2020

This is a great app. It would be great if variants of products could get stickers added, instead of just the whole product, same with collections. Other than that, it's solid, tons of options to choose from & you can create your own!

OinkBox
United States
About 4 years using the app
Mason replied July 17, 2020

OinkBox 🙂 thank you for such a motivating review. So happy that you found our app to be full of options and the fact that you liked our newly added feature "Make Custom Sticker"!!

We have made a note of your suggestion and our team will definitely look into it. We will update you once we have this feature in our app. Meanwhile, keep checking the app for the fresh look and new sticker packs that drop in every week ✨

Edited November 26, 2020

Very easy to use plug-in, simple and easy to operate, the effect is also great, I highly recommend it!!!!!!

wiipop
Hong Kong SAR
Almost 4 years using the app
Mason replied November 26, 2020

Hello Team wiipop, thanks for giving the badges a chance - it truly helps new products catch the shopper's eye, instantly!

Thanks for loving our app as much as we love working with you. Cheers and have...

November 22, 2020

We love it, also the new special badges. Thumbs up! Sometimes you need the badges just for a weekend so you will think twice if spending your coins but they really worth it!

Green Yoga Project
Spain
Almost 4 years using the app
Mason replied November 23, 2020

Loved to hear you liked using the app and the badges that it offers.
We will try to work on a feature so that you could have a sticker on for a specific time.
Do ping us, if you have any sticker designs in mind. We would love to have them designed. Stay tuned for credit drops during the festival season!!!

Edited November 17, 2020

I used this app to make product labels and it was fantastic! I made custom made labels in a few clicks and the online chat was so helpful!

Colour Addict
Ireland
Over 3 years using the app
Mason replied November 17, 2020

Thank you so much for the review, Vereena.

Do reach out if you need custom stickers designed for your store. We are just a ping away.

December 24, 2020

I have to say this app was exactly what I was searching for. I love the customization aspect. Very simple and quick to navigate. I had a few questions as I was just getting myself comfortable with using this app and the support team was amazing and prompt. They were able to answer all my questions. I will definitely continue using this app!

UNICORN GANG STORE
United States
Over 3 years using the app
Mason replied December 26, 2020

Excited to hear you mention that the app is simple and easy to use. 💐Our tiny support unit - San, Kay and Garima -> we all try our best to make sure you get all the help you need on time.

Keep checking back in for upcoming features and sticker drops.

Happy Holidays!

-Kay & Team