Reviews (548)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and sales with features like Bundle Playbook and Frequently Bought Together. They value the ability to add custom labels like "New" and "Best Seller" to products, enhancing visibility and promotion. The seamless Shopify integration and responsive customer support further enhance its usability, making it effective for funnel optimization and increasing sales conversions.

July 11, 2021

Very bad app - you can't edit your badge shape and text. And the interface in the app is not user friendly at all.

On The Rugs
Denmark
16 minutes using the app
Mason replied July 11, 2021

Leene, really sorry to hear that you had a difficult time using the app. We don’t support badge edits, but you can very easily create a new badge.

Happy to walk it over a video call, in case you face any issues.

I’m here any time you need any help, just shoot me a message or give me a call. I’m Stu and I take helping everyone very seriously.

Waiting to hear back from you, have emailed you. Happy to get you whatever badge you need, asap.

-Stu

January 19, 2022

Seemed like a simple & good idea, but I wish I'd read all of the reviews before I installed it. Didn't work. Didn't add badges to any products, found no way in dashboard to reach out for support other than a video, which did not address the issue I was having. May have worked great for others, but for me it was a fail.

CM Stars Creations
United States
14 minutes using the app
Mason replied January 19, 2022

Hey Mandy! Our chat support is under the Help Icon - right opposite to the video. We are available 24/7 on that, as well as on support@getmodemagic.com.

Jake from our team tried calling you, and we're also on standby on video call (do check your email). Please do give us a shot at solving the issue you were facing.

-Tanay
Head of Customer Success

February 11, 2021

Honestly just started using and its already one of my favorite apps!!!! Easy to use and very intuitive. Ive been looking for something like this for years. Thank you!!

International Veterinary Sciences
United States
11 minutes using the app
Mason replied February 11, 2021

Wow, thanks for the lovely review International Veterinary Sciences team. You absolutely made our day :)
Do drop in to check out the automation features launching next week!

August 18, 2020

Wilmax Porcelain
United States
6 minutes using the app
Mason replied July 23, 2021

Greetings of the day, the team at Wilmax Porcelain! ☕ ☕

We can't thank you enough for your lovely review.

We always strive to make our product as coherent as possible, and being attentive to our clients' queries is the key. Your inventive approach to our day-to-day lives motivates us tons. 💡 💡 💡

Let's stay creative always!

May 28, 2020

Good concept, but it only implements the badge into the product image. This also lowers the image quality substantially.

Kitchen Smart
Canada
3 minutes using the app
Mason replied May 28, 2020

[Update 30 May] We've fixed the bug & added image quality check in the app, do try it & share feedback.
Sincere apologies on your experience - we take image quality very seriously. Also, you can instantly revert the original product image with "Undo Sticker" feature - this button is provided for such situations where images sometimes do not look good after stickerizing. After all, great quality product image is what drives shoppers and we live by that.
Is there any way we can work with you to get you back as a user? We're on standby to fix any glitches for every merchant user and will do everything needed to make your store look it's best.

November 24, 2020

Don't know i was asked to leave a review even before i could use the app. I would have apopreciated more time to try it out

Pisani Maura
United States
3 minutes using the app
Mason replied November 24, 2020

Team Pisani, sincere apologies for this experience. If we have one unbreakable rule in the team, that's never to ask for a review without someone actually using the app! Would help us a lot if you could recount when and who shared that request with you? As a team committed to growth, we care about our users and this goes that very fabric of our commitment.

We've emailed you, hope to hear back with more details.

And once again, apologies for this experience.

August 19, 2021

It is a great app the customer support was just great! And the overall idea of using the stickers is a game changer as there will be more attention towards the items which you want your customers to notice!

Homedy.shop
United Arab Emirates
2 minutes using the app
Mason replied August 19, 2021

Thank you so much for the kind words Abhiram :)
We wish, Homedy Shop all the success and profit 😉 in the long run

Love and Product Stickers
ModeMagic

June 14, 2024

SOIE Woman
India
Over 1 year using the app