Reviews (548)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing sales through features like product badges, custom labels, and sales playbooks. They appreciate its seamless Shopify integration, user-friendly interface, and exceptional support, including responsive live chat and email assistance.

December 19, 2020

I have been looking for a product label and badges to highlight my products and I found this app and immediately I am in love with all the badges, ModeMagic Team really super..

House Of Scotland
Pakistan
About 2 hours using the app
Mason replied December 19, 2020

We loved interacting with you, and learned a lot from you :) Ping us anytime you need anything else.

-Kay & Team

November 26, 2020

diese App habe ich ausprobiert und finde sie sehr gut . Ich nutze sie für den anstehenden Black friday

PHILEX Protein
Germany
1 day using the app
Mason replied November 27, 2020

Thank you for the review, hope it is going good today, Philex team. Let me know if you need anything, we're on priority 24/7 support today.

-Kay

February 24, 2021

Great and fast service. It was just in time. But writing a lot is very difficult given my poor knowledge of the language. it's a pity that there is no translation on the site

GLEZANT designer goods store.
Israel
About 1 hour using the app
Mason replied February 24, 2021

Hey Tony, thank you for writing us your review. Very glad to know that you've enjoyed working with our team. 😊
Do drop in to check out our new automation releasing this week!

August 9, 2021

I found it a bit clunky and awkward to use. The developers responded to an enquiry quickly enough.
In the end, it was easier for us to manually add badges to our selected photos than use this app.
This app is not terrible but I would not call it good.
I certainly do not think it is worth the money they want to charge for ever and ever and ever

Dotmall Barbecues and Heaters
Australia
1 day using the app
Mason replied August 10, 2021

Hi Reindert,

Really sorry to hear that you are facing issues using the app.

We’re always listening to feedback from customers and working on making your app experience smooth and easy.

Do share any specific areas where you are facing issues, and we will be sure to fix them - to get you that awesome experience you are looking for.

I’m here any time you need any help on chat or email.
-Stu

June 22, 2021

Really great, clean, professional app! The support is super fast as well. I'd definitely recommend this over other badge apps. I've tried a few & they're always glitchy and unsightly.

Keller International
United States
About 1 hour using the app
Mason replied July 4, 2021

Coming from a premium store like yours, this feedback is another motivation for the team to keep going!
Thanks for being a part of the ModeMagic tribe!

July 17, 2020

this apps is amazing beautiful labels and it's very easy to use and best thing they have amazing customer service 5+

Shoes 4 You
Canada
About 1 hour using the app
Mason replied July 17, 2020

Thank you Shoes 4 You for such an amazing review 🙂 We are always ready to help our highly valuable customers like you.

Please do keep checking the app for some uber cool upcoming features. Also, you can now nominate your store or show some love for any other store by nominating them for our newsletter "Spotlight". We would just love to spread the story and inspire many others out there✨

September 8, 2021

Good customer service, not super intuitive, the user experience has a long way to go but there are loads of options and they're quite helpful.

Lula Laora
United Kingdom
About 1 hour using the app
Mason replied September 14, 2021

Dear Team Lula Laora,

Thank you so much for the kind words. Your feedback has been heard load and clear😀 . We will strive to make our user interface better with every step that we take ahead.

Warm Regards
Team ModeMagic

July 28, 2020

Great App & very Easy to use! Allows you to upload your own custom stickers which is exactly what we wanted. Definitely recommended.

Beauty Bar
Cyprus
About 1 hour using the app
Mason replied July 28, 2020

Thank you Beauty Bar for the review ✌️✌️ Glad that you liked our most recent feature.

Please do keep checking the app for some more uber cool features and freshly brewed sticker packs that drop in every week. Also, now you can nominate your store for our newsletter "Spotlight"✨ We would love to feature you.
Have a great week ahead!!!

November 8, 2021

I've only just started using this app to add some badges to certain products. The app itself is extensive with the amount of pre-made badge designs to choose from, but above that you can also add your own custom badge designed outside of the app, or create a badge within the app using their design tools. I was also struggling with the positioning of my custom uploaded badge and within a few minutes on their help chat, I was assisted by Shikha, who very quickly requested the file and uploaded it for me and made sure it was exactly right and positioned where I needed it. Highly recommend this app, and their personable support team is excellent.

Stream Cards
South Africa
About 1 hour using the app
Mason replied November 8, 2021

Dear team, thank you so much for your wonderful words, and you made Shikha's day :)

Don't forget to check out the Automations for New Arrival and more - these are upgraded for BFCM traffic now!

Warmly
Shikha, Kay and the ModeMagic team.

April 21, 2021

This is a very good apps of labels and stickers, I believed this will boost my sales, and they also give good and great advice too. Really appreciate it, I will use this apps and recommend to all my friends. Thanks !!!!

Kenneth Lawrance
Singapore
About 1 hour using the app
Mason replied April 22, 2021

Hey Kenneth, thanks for dropping in such a lovely review. It means so much to our small team 🤗 Very glad to know that you like our app and have enjoyed working with our team!