Reviews (446)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and displaying multiple store locations with features like bulk import, customizable designs, and a distance search function. They appreciate its user-friendly setup and performance on mobile devices. The support team is frequently praised for their responsiveness and helpfulness, enhancing customer convenience and store accessibility.

September 24, 2018

This app helps my company show where stores that sell our products are located all over the world! Also got superb help from Rose when I was experiencing problems - thanks!

Nuu-Muu
United States
Almost 2 years using the app
April 20, 2015

Awesome! The layout is simple and clean and I love the interactivity.

Ultimate Paleo Protein
United States
Almost 2 years using the app
July 30, 2015

This app is great! I only have one location at the moment so it remains free for me, for now. Traffic from organic search has increased from 24% to 39% after installing Store Locator on July 19. Interestingly I haven't yet noticed a jump in searches from Melbourne-based customers where I am located, but that doesn't worry me at all.

My Wedding Decor
Australia
Almost 2 years using the app
January 16, 2019

Stoked with the Bold Store Locator App. When setting the default locations Brendan was a great help. Thanks

Fasthouse Australia
Australia
Almost 2 years using the app
March 18, 2019

We just added the app last week. The set up process was straight forward and took only around 15 minutes.

One highlight to mention is the amazing customer service. Bold Commerce made the app to exactly fit the theme of our store. My special thanks to Rick for all the fine-tuning!

In case you want to see the app on our store, check out this link - https://campfiretreats.com/apps/store-locator/

Campfire Treats
United States
Almost 2 years using the app
April 9, 2013

Great App!! Easy to use and totally streamlined my store locations page from a mess in to something sleek and sexy...

Crave Gourmet eJuice
Canada
Almost 2 years using the app
Edited December 20, 2016

its a great app. very intuitive. would love to see additional feature to enable/disable store. and also by search by store names.

check our website at www.tornadofan.co.id

Kipasregency
Indonesia
Almost 2 years using the app
June 27, 2016

A great tool to build up backlinks & build a directory list!

Spinesavers
United Kingdom
Over 1 year using the app
January 9, 2019

I'm really stoked to have this application on my Shopify page. It was simple to install for someone not super technical, instructions were easy to follow, and the response time of the team when I had questions was great.

When I first installed the application, there were mis-alignments due to issues with the theme. I reached out to Julian, and he was fantastic. Julian, MC, and Rick were able to fix the visual design and have it look better within the theme we are using, and now it's perfect. Big props to the Bold team. Thanks for being there!

Jungle Control
United States
Over 1 year using the app
October 29, 2020

Unfortunately, anything related to APIs is not in their area of expertise. You would think since this app is a locator app, they would have more knowledge resolving API issue, but they were not able to help resolve any issues. I managed to resolve my own issue. Creating a store and indexing addresses is another problem. It will not "Find Store" based on the addresses you provide. I have had to put in the longitudes and latitudes for EVERY store we have to pin point exact location. Secondly, you may get error messages saying your "google api key could not be validated," by the app after putting in your API key. SAVE it afterwards and as long as you have a Google Platform billing account attached to your API keys, you should be fine. The map should display in store afterwards. Still using app until we find a better one that doesn't cause so many issues with the maps. I mean the app is called STORE LOCATOR so why their development team doesn't have much knowledge on Javascript/APIs is beyond me and I don't know.. I'll give this app a rating of C-. It's pretty customizable but don't waste your time contacting customer service.

Experience CBD
United States
Over 1 year using the app
Shop Circle replied October 30, 2020

Thank you so much for your feedback. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We apologize that our support fell short of your expectations. One of our Product Experts has reached out and is more than willing to do whatever he can to turn this experience around.