Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and effective store locator feature. It offers customization options, including theme matching and bulk upload for multiple locations. The support team is recognized for their quick and helpful responses. The app integrates seamlessly with websites and mobile versions, providing a professional locator page and allowing product categorization within store locations.

January 22, 2014

Store locator is a great app, my customers can find the store with ease and the online store stays looking clean and tidy!

Mannabox
Kenya
23 days using the app
January 12, 2023

Superior customer service!!! I was having trouble with my API key, and Deelen from their customer service team quickly and respectfully helped me out. If there was a 10 star rating I would have given him that.

Silver Honey Products
United States
23 days using the app
September 27, 2014

Love the way this app works! Cool features and easy to read displays. I had some difficulty getting all of the store addresses to load correctly which required a little more time invested looking up latitude and longitude for several locations (that's why it's not a 5 star rating). Overall, very happy with this app and would recommend it to others on Shopify!!

grayling
United States
About 1 year using the app
April 26, 2016

Better than any other store locator app I have used.

Slawsa
United States
About 1 year using the app
October 29, 2020

Unfortunately, anything related to APIs is not in their area of expertise. You would think since this app is a locator app, they would have more knowledge resolving API issue, but they were not able to help resolve any issues. I managed to resolve my own issue. Creating a store and indexing addresses is another problem. It will not "Find Store" based on the addresses you provide. I have had to put in the longitudes and latitudes for EVERY store we have to pin point exact location. Secondly, you may get error messages saying your "google api key could not be validated," by the app after putting in your API key. SAVE it afterwards and as long as you have a Google Platform billing account attached to your API keys, you should be fine. The map should display in store afterwards. Still using app until we find a better one that doesn't cause so many issues with the maps. I mean the app is called STORE LOCATOR so why their development team doesn't have much knowledge on Javascript/APIs is beyond me and I don't know.. I'll give this app a rating of C-. It's pretty customizable but don't waste your time contacting customer service.

Experience CBD
United States
Over 1 year using the app
Shop Circle replied October 30, 2020

Thank you so much for your feedback. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We apologize that our support fell short of your expectations. One of our Product Experts has reached out and is more than willing to do whatever he can to turn this experience around.

May 11, 2016

Love the app if the import could work. The fields even though mapped do not match up. The ability to customize the pins to match branding is our favorite part. So now just need to get that import right.

Vintageconfections
United States
Over 1 year using the app
April 4, 2017

The app has been the greatest addition to our store to help drive our web customer's to our Dealer's physical stores. We were constantly getting calls on where people could physically go try on our product and this has been a huge hit and we have only been live a couple weeks. The customer look up feature that shows where people are searching for our product is an excellent sales tool for our reps and I hope that the developers can expand on that feature in the future. Just within the few weeks we have been working with this app, our dealer orders have already increased because they are wanting to make sure they are stocked on our product. We also use the Product Upsell App from Bold and have nothing but great success with the apps we are currently using from them. I look forward to working with them much much more in the future! Great job guys! I am truly impressed with your stuff so far.

Ssp Eyewear
United States
19 days using the app
June 4, 2014

Store locator has been a great add to our site. Easy to add stores and customize map. I'd recommend adding the GPS coordinates to ensure accurate pin locations.

Also their support team will help you with any issues that may arise.

Lil' Reds
United States
11 months using the app
September 27, 2013

Good quality application (probably the best).

Quick reply to emails, but sent to expert team) for a quote.

gimnasios
Spain
11 months using the app
June 1, 2021

A little complicate to set the api up, but the app is very easy to use and the team, very helpful !

gibou.ca
Canada
18 days using the app
Shop Circle replied June 3, 2021

Appreciate the kind words. Thank you for choosing Bold.