Reviews (452)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to handle multiple store locations with ease, including a bulk upload feature that simplifies managing multiple outlets. This functionality has notably boosted dealer orders and in-store traffic. The app is also appreciated for its customizable options, product categorization, and efficient search capabilities, which work well across different website themes. Performance-wise, it handles large data volumes effectively without slowing down, ideal for merchants with large dealer networks. Customer support is frequently highlighted as responsive and personalized, playing a key role in resolving issues and making timely updates. Merchants commend the app for enhancing customer convenience and improving business operations through its robust features and reliable performance.

March 28, 2013

What a find! works perfectly, great admin side. Shappify jumped right in and helped me get it aligned to my theme when I could not get it myself; they are really great. Perfect app!

Kestrel AU
Australia
About 2 months using the app
November 6, 2013

This is a good dealer locator app. Easy to use back end interface. We had some issues early on with the page not populating quickly, but support was responsive in getting everything up and running.

PowerTap®
United States
About 2 years using the app
March 9, 2016

We love this app! Easy to install and straightforward to maintain. Customer service has been responsive and helpful. Customer feedback has also been positive.

We looked for a long time for an affordable and reliable store locator and this software by BOLD has been perfect.

Baby Banz
United States
About 1 month using the app
October 8, 2023

Puts pins for our store locations in completely wrong places on the map of New York City, sometimes in the middle of a park lol, and even in the wrong borough. I've wasted countless hours of my own time and patiently waited weeks on their support, pretending they would fix the issue. After all these weeks, the app does not perform its most basic function of putting accurate locations on a map. A refund promised for last month was not issued. I wish I hadn't wasted my time & money trying to salvage this app and cancelled sooner. My new store locator app was easy to set up, works properly, costs less, and comes with great support.

GIGANTIC!
United States
Almost 3 years using the app
June 26, 2015

Store Locator looks great, works great, and is easy to use. It's exactly what I was looking for.

Croley Guitars
United States
About 1 month using the app
August 30, 2021

Their support is fantastic. Thanks to Nikhil for all the help provided on getting the geocoding in. I just wish it was easier to bulk edit a chain of stores or to completely delete a chain of stores without support help. And the geocoding does not always work, but not sure if that is google map's fault or the app.

Healthy Pet
United States
Almost 2 years using the app
January 7, 2020

We were struggling with some of the back-end set-up, but the customer support provided by Rick, was incredibly helpful and kept me level-headed as we tried to figure out what in our set-up process needed correcting.

Lupii
United States
About 1 month using the app
Shop Circle replied January 8, 2020

Hello there! So sorry to hear you ran into some troubles with getting things set up in the back end. We're really glad to hear that Rick was able to walk you through it as you figured out what was needed. Thanks for reaching out, and don't hesitate to let us know if you need any other assistance!

April 10, 2013

This is a great app. We were able to customize the 'pin' that locates the stores, which is really a fun feature. Adding new locations is quick and easy. Their customer service is outstanding. I am very pleased with this app. I highly recommend it.

notes to self ® socks

notes to self
United States
About 1 month using the app
June 11, 2013

The Store Locator app is great. We love the way it makes the retailer section of our website stand out. I would highly recommend this app.

LooHoo Wool Dryer Balls
United States
About 1 month using the app
Edited May 24, 2021

Not only did I all of my locations disappear using this app, I had to prove I was being charged for the "PRO PLAN" service that was not working! Still waiting for locations to be restored and my refund. Week later: Just tried calling the support line and there are no humans to speak with. Still waiting for a reply.

Max Sweets
United States
Almost 3 years using the app