Reviews (517)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options that enhance local shopping experiences, such as managing multiple pickup locations and flexible scheduling. Features like date blocking, setting pickup time frames, and order tagging significantly boost operational efficiency. The installation process is straightforward, and the customer support is consistently praised for its quick and effective service, especially from a developer named Constantin. This app is noted for significantly improving the efficiency and customization of the pickup process, making it essential for businesses offering pickup services.

September 19, 2024

The setup and setting options are very extensive and include everything we need. We had a technical problem after we had installed the plugin and used it for a few days, the technical support contacted us within a few hours and was able to solve the problem with us via chat.

Fotobox-Pro
Switzerland
About 2 years using the app
September 25, 2024

Great app with great support. Emailed with technical issue which was resolved within a few hours (Excellent service)

hardwarexpress
United Kingdom
Over 1 year using the app
November 11, 2024

Five stars all the way! This app helped organize all our needs, which were a bit complicated. Customer support is top notch and super fast. This app is going to help us be so much more efficient. Thank you Constantin!

The Board Couple
United States
2 months using the app
November 12, 2024

Amazing costumer service and it really delivers what is promised.

Stacks Deli
Netherlands
28 days using the app
June 9, 2024

We have had this app for many years but to my own fault despite it not having the ability to give us exactly what we needed it to, we just put up with it as we only needed it for Christmas time.
With the business developing, we needed it ongoing throughout the year and I was dreading having to get a developer to create a website for us to include everything we needed.
A friend suggested I contact the developer to see if we could get what we already have to work for us before taking this step.
This was the best advice ever. I was so stressed, however from the very first reply from Constantin, we were able to discuss everything we needed and solutions were created for almost every problem we encountered.
Now we have a customised website that suits our every need.
The customer service was prompt and efficient.
I will not hesitate to contact them again and look forward to the ease of website from now on.
Thanks Constantin!

All Grain Artisan Bakery
Australia
Over 2 years using the app
August 28, 2024

Slow app, with many bugs. They have to add delivery range option, intead of putting 1 by1. Some time app takes more than5 minute, just to load.

Silver Star Wholesale
United States
20 minutes using the app
CreativeR replied August 29, 2024

Hi,

Sorry if you encountered any issues. You could have emailed us and definitely we would have found a solution to the issue you were having.

We pride ourselves in providing top notch support and fix any issues if they arise as fast as possible. Our app is being used by thousands of stores without any problems. We are processing millions of orders per month and all the features are listed in the app's description.

If you require any specific option, please let us know and we would be more than happy to include it in future version releases.

March 22, 2024

Amazing app, does everything you need. Only collection app I’ve found that ticks all boxes. Couldn’t recommend enough, the app developers are incredibly helpful also!

milliesnw
United Kingdom
Over 2 years using the app
January 15, 2024

Tech support with changing our store pickup schedule was so fast and thorough it was honestly alarming! I barely hit the "send" button and Constantin had written back stating the change had been made. Very pleased and grateful for the quick, easy, and courteous help.

Got Beauty
United States
Over 3 years using the app
March 21, 2024

Great app for managing orders and a user-friendly way for our customers to communicate pickup times. Support is also quick and helpful.

Mo'Pweeze Bakery
United States
Over 2 years using the app
January 12, 2024

Absolutely must have app for merchants who have multiple pickup locations, but operate out of a central warehouse (which is not supported by the native local pickup features). The app looks both great & simple on the site, and being able to sort and manage pickup orders is a breeze through the use of tags and additional details. Throughout the process (which took a while given our migration), Constantine provided excellent support with his expertise and thoroughness, and he was kind enough to go back and forth with me on countless emails. He helped us to find solutions and great workarounds to our unique needs. Can't recommend the app enough for anyone in a similar situation!

K PLACE
United States
2 months using the app