Reviews (512)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable pickup options, supporting multiple locations and allowing for tailored pickup times and dates. The app is easy to install and features like blackout dates enhance operational management. Its performance is reliable, and the customer support, especially from team member Constantin, is frequently praised for responsiveness and effectiveness.

January 13, 2021

App works great, I use it in conjunction with Shipstation and everything is pretty smooth. Any minor issues are answered within minutes from the developers which I really appreciate.

UOI Boutique | Women's Trendy Clothing Store
United States
About 5 years using the app
October 6, 2018

Quick help with setup. Working well thus far, our customers enjoy the choice of being able to order online and pickup in store!

Quinn's Mercantile
United States
Almost 5 years using the app
November 14, 2018

Great customer service - we needed a small customisation and Constantin sorted this out immediately. The app is simple and straightforward and delivers exactly what we need

mountainandmoon
Australia
Over 4 years using the app
December 4, 2021

I have used this app for a long time. It really works great! We needed to be able to let customers know they could pick up their order. We also need more information such as who was picking up, what day and time. Since all our coffee and teas are made to order we needed an ability to allow for time between ordering and picking up. We also need a cut off time and a way for customer to not schedule a pick up on holidays when we were closed. We are very happy. If we have a question or needed help, we received a prompt reply with the help we needed. Thanks for a great app!

OUTLET Passport Coffee & Tea
United States
Over 4 years using the app
February 26, 2021

Great app. Used daily by our customers for pickup at 8 stores. Great support from the developers. We can really recommend the app.

Gygax Retail AG
Switzerland
Over 4 years using the app
November 5, 2020

Super helpful support to get us set up and great app functionality. Support was delivered very quickly when needed also!

Urbotanica
Australia
Over 4 years using the app
January 31, 2018

Just started using the app and ran into some issues getting it to work. Contact support and they got to me ASAP, they where fast and super friendly. Turned out that I had some old continue from other uninstalled apps messing with it. The support team got in and cleaned up all that mess and started working smoothly! Thank you again!

Mrmuffinstrains
United States
Over 4 years using the app
December 21, 2020

We use this app so customers can choose pick-up in-store. We have multiple locations and it works great. We did have issues with charging the correct taxes, but we received help the same day we asked for it. A few months later, we changed our theme so the pick up stopped working. We contacted support and it was fixed an hour later. The customer service is fast and very helpful!

USD Charlie's Store
United States
About 4 years using the app
September 29, 2019

I've been looking for In-store Pick Up App for a long time. This one is perfect! Intuitive, easy to install, and works with like a charm. It's a must-have if you have lots of local customers.
I had some issues with the PICKUP button not being in the right place. I wrote a message and they responded right away. Constantin was the person who helped me out. He is very professional and knowledgeable. He fixed everything I asked for in a very short amount of time.
I can't be happier with this app and the support they provide. It's worth every penny. I highly recommend it!

Georgetown Olive Oil Co.
United States
About 4 years using the app
Edited June 25, 2020

Thank you, Constantin. You are really helpful and efficient!
Keep solving my problems. Highly recommended!

Cate's Chemist
Australia
About 4 years using the app