Reviews (517)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options that enhance local shopping experiences, such as managing multiple pickup locations and flexible scheduling. Features like date blocking, setting pickup time frames, and order tagging significantly boost operational efficiency. The installation process is straightforward, and the customer support is consistently praised for its quick and effective service, especially from a developer named Constantin. This app is noted for significantly improving the efficiency and customization of the pickup process, making it essential for businesses offering pickup services.

February 21, 2024

Support was fantastic. Called me back right away and resolved my issue quickly and completely. Very positive experience.

Applecrest Farm Orchards
United States
About 1 year using the app
March 19, 2024

Easy to use app and always very quick with support if ever have any issues. Have used this app for 4 years now and problems I create are always fixed very quickly

Treaty Pie Occasions
United Kingdom
9 months using the app
January 11, 2024

This app has been a life-saver. All the features are very user-friendly and effective, complete with such an exceptional and highly knowledgeable support team. This app offers exactly what our website needs, however, we did have some adjustments to make, and their support team is absolutely incredible. They helped us to customise the app to what we needed. Overall, highly recommended.

Jim Kidd Sports
Australia
27 days using the app
May 18, 2024

Completely flawed. You have to add your locations manually inside the app. It does not pull your locations from Shopify, therefore your inventory is not connected to a location and it will allow you to sell out of stock products. I honestly don't know how others think this app is 5 stars. There are other pickup apps for cheaper that tie stock to the location and will not allow checkout if items are out of stock. If they added this function, I'd say the app was perfect but for now, it's practically useless.

Vault Vapes
United States
About 16 hours using the app
CreativeR replied June 9, 2024

Thanks for your feedback. All our features are displayed in the marketplace listing. Currently inventory management is on our to do list, and it will be implemented in the future app releases. You can always email us and we'll provide you all the information needed in case something is unclear.

We pride ourselves in providing a flexible and top quality app that can be used in different type of stores.

In case you have any other suggestions on how we can make the app suitable for your needs, let us know, we'd be happy to implement them.

February 8, 2024

Tech support was really helpful and fast!

Zennkai
Canada
Almost 4 years using the app
February 12, 2024

very helpful! when its confusing and someones there to help it's very appreciated.

Cut Flower Exchange
United States
11 months using the app
January 19, 2024

Application parfaite et très facile à utiliser. Les développeurs sont hyper sympa, très rapides et très efficaces. Thank you Constantin

La Quincaillerie moderne
France
About 2 years using the app
March 31, 2019

App works perfectly. Support has been excellent and fast when I had an issue with a new template was solved quickly.

Vibe Clothing Company
United States
Over 6 years using the app
Edited June 12, 2023

This app solved one of the biggest shopify problems: default shipping method is set from least to most expensive, and we have 8 stores which we provide free pick up for, so this option is always the default option because the value is $0. There is no way of manually ordering our own shipping on Shopify. This has been a recurring problem since 2013 apparently, but it is not high enough of a priority for Shopify to fix. After a long phone call with Shopify, the guru mentioned this app. It works by separating in store pick to a separate section in the cart, so if customers to not select store pick up, they will only see the standard rates. So far, this is exactly what I needed! Will test it out for the remainder 14 days trial, but I think this app is the solution to my problems. The developer, Constantin has been so nice and helpful too in helping install the app :) update - 2 years later still the best app ever :) Hats off to Constantin -update again, it's now 2023 and Constantin went above and beyond and helped fix a problem in another app! Something shopify support couldn't even figure out.

Team Aquatic Supplies
Canada
Over 5 years using the app
January 30, 2018

Great App for a simple in store collect button to add to your cart. Constantin from support was a great help in customizing the button for me, hiding it from the Catalog, and adding a recommended image for me. Would highly recommend this App.

Stattin Stainless
Australia
About 5 years using the app