Reviews (164)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for efficiently managing curbside pickups, local deliveries, and store pickups, especially in farms and organic stores. It features customizable lead times, scheduling for breaks, and integrates with Shopify's Bulk Order Printer. The setup is straightforward, and the checkout process is seamlessly integrated. The support team is noted for their responsiveness and effectiveness in handling custom requests, enhancing delivery and pickup operations.
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Five big stars to David at Rose Perl Technology LLC!
This app is absolutely the best, and their unique customer support is outstanding! They were able to quickly identify an issue I had on my website, and David went the extra mile with his expertise to recommend changes that made my site look more professional and much easier for customers to navigate. He also helped me with things that were not even related to the app and generously gave me so much of his time. I truly appreciate the dedication and support. Highly recommended!
I have been using the Store Pickup & Delivery Date app as long as I have had my Shopify store. The app works great and customer service is always responsive and helpful. I recommend it.
I have a gift delivery business and I find this app everything you need in a delivery application for a shopify store. Great support also. Easy to set up and use.
Thanks to all the staff that assisted us over the course of a few days to solve an issue we had. Super efficient and friendly.
After 2 years working with the app, it works fantastic!! Although my 5 stars go to the Support team that answered every single question I have had so far installing the app plus all the support given every time I messed up or did not know how to work around things. All done with precision and promptly.
We were able to work with a member of the development team to resolve the minor issue we were having with the color coding for the calendar function. The team was respectful, helpful and very timely in their resolve. The attended to our issue with a sense of understanding and great importance.
We have been using this app for quite some time now and have been very pleased with its capabilities. Recently we came across an issue but Sterling from SecoMapp was so helpful in getting the issue resolved and also did so quickly. This app is also works better for in store pickup than the regular shopify one and we would definitely recommend.
Does not work with Shopify's Order Printer and can only use their Email Confirmation Template (no customizations). Also had repeated issues with service outages -- delivery option would disappear and reappear randomly. Also had order that were completed without any date selection at all (which is supposedly required to move past cart page to checkout) and their support couldn't explain this or offer any solution and just told us to wait for it to happen again...which it did. Also experienced the date and month switching assignments (so customers who chose January 4 at checkout would get email confirmation reading April 1...ditto Order Printer printouts). We "band-aid-ed" these ongoing issues for months...sometimes contacting their support and sometimes fixing it ourselves with custom code in Email Confirmation template and Order Printer template. We also shared screenshots and snippets of code with Customer Support to demonstrate these issues and prove they were isolated to this app, but Customer Support's responses were of no help. After months of issues, this app's Customer Support finally admitted that their app does not work with Order Printer and that Email Confirmation must exclusively be their template without any changes or customization. If they had admitted this from the start, it would have saved us lots of time and months of subscription fees. This--along with replies from customer service that were not complete sentences and very difficult to understand in English--plus the service outages we experienced and inconsistencies of submitted orders led us uninstall the app.
Thank you for your review. Shopify Order Printer cannot be "plug and play" instantly with other apps as they have issues integrating with their own as well. As mention to you via our support, in order to get it to work, a code snippet is required to be inserted to both your store and the Email Confirmation template (based on the 1 star review of the Shopify Order Printer app, this seems to be the norm).
We had tried to follow up with you several times after sending you the codes but there was no further reply. Do let us know need our further assistance on this.
Wow! Incredible support form Sterling who went above and beyond to help me with a problem I had!! Brilliant app and support
***UPDATE - Aug 7 @ 6:55am EST ***
THANK YOU, THANK YOU, THANK YOU, THANK YOU!!!!!!
I needed some custom coding for an idea I had that I couldn't do myself. I reached out to Peter, and he and Nicolas pulled a miracle out of their hats. My vision came true because of their help. A+++++++ customer service. Any body reading this... stop second guessing yourself and get this app. Well worth it.
*** ORIGINAL***
The app works exactly as described. Been using this app for a few years now and no issues. I just recently contacted support about install on new unpublished theme, and within 1 day.... Done.... up and running.
To the people reading this based in North America... Please keep in mind that there is quite a time difference between us and the app developer. So don't expect an answer right away at 3pm EST. At 1am EST, different story.... replies are within minutes.
PS..... Thanks Peter for fixing my issue. :-)