Subliminator , 125 reviews

Overall rating
3.8
Counts per rating level
  • 69% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 17% of ratings are 1 stars
December 9, 2018

I recently downloaded this app and it doesn't work. Every tab I clicked sent me to a white page that says, "Authentication error occurring." I tried uninstalling and adding the app six times but nothing. I also contacted them through email and Facebook regarding the issue and I never received a response. VERY UNPROFESSIONAL.

ODELLACO
United States
1 day using the app
Subliminator replied April 23, 2019

To our knowledge you sent an email on December 9th 2018, we replied email on the same day with a suggestion what to do. The next day you replied that it worked. We'd appreciate a higher rating than 1 star for this ;)

June 15, 2020

Really nice site and some unique products. Customer service people get back to you quickly. Would be top notch if you could have a way to edit your products or at least see your products you have made on your Dashboard. If you want to edit anything, you have to delete and start again. Looking forward to making more items with Subliminator and putting them in my Shopify store.

Purdie Photography Designs
Australia
About 6 hours using the app
December 10, 2018

The prices in their media gallery are accurate, and the all over print option is great, however, the price is a bit steep for beginners. That being said, for an established brand I'm certain this is the perfect app. The mockups are awesome and the customization is outstanding. Did not get a chance to speak with customer service or verify the quality of the products.

The Vault
Canada
About 4 hours using the app
March 27, 2021

The quality of their products that I have ordered and sold is fantastic. The catalog is growing and I love their attention to detail compared to other POD services. It's the small things like changing the color of thread to match the background of the products that show me they care. Sure mistakes can (and will) happen, but I never had an issue getting ahold of their team unlike some of the reviews I see here. They are incredibly active and engaged on their Facebook page, and generally easy to talk to. I would recommend their service, but also remind you to research if they are the right fit for your business before going all in.

NEMA Style
United Kingdom
December 4, 2020

In the past few months, I've fulfilled hundreds of items through Subliminator, due to their unique product offering ( mainly focused on Baseball Jerseys). Our customers love the product, and send rave reviews of the quality. While there is work to be done on the technical side, such as ensuring order confirmations are sent out (we handle a lot of emails on this subject), orders are properly marked completed, and ideally a way to edit an existing design, this app fills a much needed print on demand niche. Currently leaving at 4 stars, with the expectation that they will be 5 stars once they sort out some of the technical issues that make creating products a long process.

Blaseball Cares
Canada
Subliminator replied January 15, 2021

Thank you for your feedback. If all goes well, then later in this first quarter of 2021 we'll be able to serve you better with our "Product Hub" that will do exactly as you mentioned that was missing. Editing/duplicating products will then be easier than ever, and we hope you'll like it as well.