Recharge Subscriptions , 1,724 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its excellent customer support, seamless Shopify integration, and user-friendly interface. They value its robust features, effective subscription management, and potential to boost recurring revenue. Some suggest improvements in reporting and customization. The new checkout system and migration support are well-received, with a clean look on order confirmation pages noted. Despite slightly high pricing, merchants believe the value justifies the cost.

May 4, 2021

ReCharge is great. What's even better is their customer support when you run into an issue. Isidora had a solution for every problem I brought to her. If there wasn't a solution, she forwarded it on as a suggestion to the product team. Definitely appreciate the level of support for an integrated app like ReCharge.

No Cow
United States
Over 1 year using the app
November 9, 2021

Customer service has been super attentive and helpful, they communicated almost in real time to help us through a complex subscription plan setup. Highly recommended.

R3SET
United States
Over 1 year using the app
March 9, 2021

We have been using this app for more than a year now and are very happy with it. When you need support, provide as much information as you can. The first rep we encountered wasn't as knowledgeable but another rep stepped in and provided a solution.

Super Antioxidant + Vitamins + Electrolytes
New Zealand
Over 1 year using the app
August 3, 2021

Damien R was very helpful and so efficient! We needed a shipping charge updated for existing subscribers and the request was resolved quickly and painlessly! Thank you!

BioSteel US
United States
Over 1 year using the app
September 19, 2022

The launch team is amazing, and it's a breeze to set up and work on the back end.
I am really happy with my decision to use Recharge as my subscription app.

The Skintessa | Higher Self Beauty
United States
Over 1 year using the app
April 14, 2022

Milos was incredibly helpful and solved my problem very quickly! Thanks for great customer service..

Coterie
United States
Over 1 year using the app
February 26, 2021

Some of the best customer services that is out there, they helped me migrate from another subscription app!

Grill Your Ass Off
United States
Over 1 year using the app
Edited May 19, 2021

Alicia J was wonderful helping us urgently update some subscription charges! They are always so responsive - account management and customer service are top notch!

Cat Person
United States
Over 1 year using the app
September 8, 2021

ReCharge has been a great app for our 'subscribe and save' program. Also, their customer support is super helpful! :)

OraWellness.com
United States
Over 1 year using the app
October 27, 2021

I used to use Bold back in the day but since transitioning to Recharge, things have been much smoother. The app is constantly improving and the customer support has been amazing.

Cerena
United States
Over 1 year using the app