Recharge Subscriptions , 1,712 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

Edited October 13, 2021

Recharge has helped our business seamlessly implement subscription options directly into our preexisting shopify website/store. The customer service team is very quick and helpful with every step of the process. - Nutrasumma Inc.

Nutrasumma
United States
3 months using the app
April 10, 2021

Good app. Maybe a bit pricey when you are just starting out with no subscriptions, but seems to do a lot for the price with excellent support, so far. Only thing I would like to see is being able to set a custom start / renew date on certain products. You can do it manually once a customer has subscribed. So far is has been very easy to use and setting it up on the site couldn't be easier. Support helped make a few changes to the help pop-up, which I don't understand why more stores don't do.
See it in action on our men's boxer shorts at www.halcyonblue.com

Halcyon Blue Ltd
United Kingdom
3 months using the app
Edited June 28, 2021

Gordon has been a fantastic help and is always ready to jump on a call to assist. Very very good and always impressed

OK! Beauty Box
United Kingdom
3 months using the app
Edited January 21, 2021

Leaving this review because our sales rep at ReCharge, Alex, went above and beyond in answering our questions/emails quickly, and with great information and advice. In addition, we have been using the service for almost 3 months now, and the support we get when opening tickets is responsive and informative.

Shop Canopy
United States
3 months using the app
December 22, 2020

Customer Service is great! I had a million questions, and the Recharge team was very willing to spend a lot of time answering all of them.

HERETIC PARFUM
United States
3 months using the app
January 21, 2021

I migrated from Bold to Recharge as the integration and partnership options Reacharge had available were essential to our continued growth. The migration team (Mat in particular), were beyond helpful and made the experience seamless!

HelloEden
United States
3 months using the app
November 28, 2022

Amazing! I would upgrade so you can get phone support if you are migrating current subscribers from another app.

Sisters Coffee Company
United States
3 months using the app
October 20, 2022

Easy to get started and simple set up of subscribe and save subscriptions. Great launch support and service.

Lace Laboratory
Sweden
3 months using the app
April 13, 2023

Recharge's bundling product has been a game changer for my business. No other subscription app has anything close to what Recharge can offer, and I've been super happy with their customer service.

Marengo Equestrian
United States
3 months using the app
Recharge replied May 10, 2023

Thank you for your positive feedback on our bundling product - and the shout-out to our hardworking support team. We strive to continue to build an app that benefits our merchants and improves their subscription experience.
- Ty | VP of Services

August 23, 2021

Customer Service was quick and efficient! Owais helped me same day with the issue I was having setting up

Mrs Cannons Kitchen
Canada
3 months using the app