Reviews (1,915)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

May 6, 2022

PLEASE PLEASE PLEASE don't get fooled by their positive reviews. This app is an evil. Their customer service is awful. A pure waste of time and money. Read NEGATIVE REVIEWS first.

Clear Comfort Night Guards
United States
About 19 hours using the app
March 5, 2022

Such a bad app, you can't add 2 types of discounts, you can't set dates and times, you can't see orders on colander. This app doesn't fit to any merchant with subscription model that in the end a delivery person comes with the delivery to the customer

Te Gek Eten
Netherlands
About 1 hour using the app
October 13, 2021

Warning, installing this app will immediately inject code snippets into your theme that will display content on the front end. Even after removing the snippets, we encountered a compatibility with paypal express checkout that generated a liquid error: internal and took a while to find and solve. Proceed with caution.

SeaVees
United States
About 1 hour using the app
February 14, 2022

You're telling me that I have to set up subscription 1 product at a time? I have hundreds of products in my store. No time for that!

Garçon®
Canada
8 minutes using the app
August 10, 2023

By far the best subscription app on the market. Really excited about the upcoming feature releases - fantastic product and support!

FLIGHTFUD
Canada
Recharge replied August 13, 2023

We are very glad to hear that you've had a positive experience partnering with Recharge as your subscription solutions provider.
- Ty Bailey | VP of Services

May 31, 2023

Very helpful. I was able to resolve my issue right after our email thread. Thanks again for the help!

Tech Managed Services
United States
Recharge replied June 7, 2023

Thank you so much for your review. We're glad that our support team was able to assist in making Recharge a success for your subscriptions.
- Ty | VP of Services

July 5, 2022

Recharge is great! And the support team is also wonderfully responsive, shout out to Erica! The only thing that could make it better is if all the apps and Shopify could all communicate well, we had to make a few tweaks/workarounds to get local delivery working with subscriptions. Overall, really great product.

Black Creek Coffee
Canada
January 18, 2022

Support was very helpful with fixing our widget! Brian Nguyen is the . Thanks so much!!!!!!!!!!!!!

Peko Produce
Canada
January 16, 2023

We've looked into Recharge as we will be exploring subscription options in the future for our business. Set up was simple, quick, and easy. I also spoke with Ben from their team who provided insight on the product and was very helpful.

Looking forward to being able to leverage the app to see further growth for our e-commerce portion of business.

Gamer Gadgetry
Canada
Edited November 13, 2021

Great service as always and they are super speedy to action requests.
Thanks team! I am always requesting bulk updates and they work super quickly and are great at managing expectations

Asuwere
New Zealand