Recharge Subscriptions , 1,713 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

September 7, 2023

Solid platform that's always coming out with new features, and good support. Adam B. knows his stuff. thanks guys!

Raw Pet Food
United States
Over 3 years using the app
Recharge replied September 12, 2023

Thank you for taking the time to leave us a review - and a shout out for Adam! We appreciate your partnership with Recharge.

- Ty Bailey | VP of Services

September 29, 2023

So far it does what I need it to do for a great price. Customer service when I was having a technical error was quick, friendly and solved the issue.

Nellie's Canada
Canada
4 months using the app
Recharge replied October 2, 2023

Thank you for the shout-out to our hardworking Support Team. We're glad that you've had a five star experience with Recharge.

- Ty Bailey | VP of Services

October 4, 2023

Recharge has caused me some issues over the years, but their support team really kicks butt. They've gone above and beyond to help make sure my issues have been corrected. I've been using their system for 4ish years now and I highly recommend them

Fisher's Popcorn
United States
Over 4 years using the app
Recharge replied October 16, 2023

I'm glad to hear that you've had a positive experience with our support team and that they've been able to assist in resolving your concerns. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

Edited August 25, 2023

Nikola helped me figure out why a subscription wasn't cancelling. When the first solution didn't work, Nikola tried another method and it worked. Glad for the prompt solution.

The Flower Letters
United States
About 3 years using the app
Recharge replied June 27, 2023

Appreciate you taking the time to leave us a review! Glad to hear that Recharge is making your monthly subscriptions easy to manage.

- Ty | VP of Services

September 30, 2023

Fantastic app. Very easy to use. Amazing support - fast to respond and always very helpful. I highly reconnend this app.

In Shape Mummy
Australia
About 4 years using the app
Recharge replied October 2, 2023

We appreciate the positive review. Thank you so much!

- Ty Bailey | VP of Services

November 1, 2023

great customer service! highly recommended

SHYNE
Germany
Over 4 years using the app
Recharge replied November 15, 2023

We're glad that our support team was able to assist. Thank you for the review!

- Ty Bailey | VP of Services

October 5, 2023

Extremely helpful support from Adam and team as we worked through a subscription migration.

Nécessaire, A Personal Care Company
United States
About 4 years using the app
Recharge replied October 16, 2023

Thank you so much for leaving your kind words to Adam. We're glad to hear that you've had a positive migration experience.

- Ty Bailey | VP of Services

July 31, 2023

Great app, has done wonders for our store to build up our recurring revenue, and is helping us generate tons of sales effortlessly. Great support, very well thought out app.

Brutus & Barnaby
United States
Over 5 years using the app
Recharge replied August 6, 2023

We appreciate you taking the time to leave a five star review! We're happy to hear about your positive experience with both our app and support team.
- Ty Bailey | VP of Services

July 26, 2023

I love the app. This has been the backbone of my business. Subscribers are key to sustainable growth, and having easy software to use is even better.

The icing on the cake is the customer service!

Guiltless Food Co.
United States
About 7 years using the app
Recharge replied July 31, 2023

We're so glad to hear about your positive experience using Recharge! Thank you for the review and the shout out to our Support team!
- Ty | VP of Services

August 17, 2023

Had an odd issue on my site that was blocking customers from being able to subscribe. Taylor (chat host) went above and beyond to help trouble shoot the issue. He was able to get it fixed! So happy with this app and their customer service!

Bella Hue
United States
Over 1 year using the app
Recharge replied August 29, 2023

We are glad to hear that Taylor was able to assist with your inquiries. Thank you for taking the time out of your day to leave us a review.
- Ty Bailey | VP of Services