Reviews (1,912)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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They gave me my refund of surprising new charges after 7 days back and forth with Shopify support and them.
Recharge Support is very good!
We appreciate your review!
- Ty Bailey | VP of Services
Renanta was great at helping answer my questions quickly and completely!
Thank you for the review and the shout out to Renata!
- Ty Bailey | VP of Services
Increased price with no warning! £79.60 a month.
Absolute con! I think they are hoping most businesses won't notice or bother chasing refund.can only close account by requesting them to do it!
Stay away!
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Excellent customer service! Kiki from Recharge was amazing and helpful in answering my question.
Thank you for taking the time to leave a five star review!
- Ty Bailey | VP of Services
Great app, easy to use and the support is super helpful!
We're glad to hear about your positive experience!
- Ty Bailey | VP of Services
Really easy to use and integrate tool.
Vincent from the support team was a key piece to make webhooks work.
We appreciate your review and the shout out to Vinse!
- Ty Bailey | VP of Services
We've tested out quite a few Subscription apps, but Recharge still is the most robust solution you will find, and their customer service is one of the best we've seen too!
Thank you for the five star review! We're glad to hear about your positive experience.
- Ty Bailey | VP of Services
Nena was very helpful in resolving my issue and answering my questions.
We really appreciate you taking the time to leave a review.
- Ty Bailey | VP of Services
Great customer service, always helpful and thorough!
Thank you for taking the time to leave a review.
- Ty Bailey | VP of Services