Reviews (1,912)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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A+ Support
Recharge has an excellent support team. Vincent answered all my questions quickly and professional
Thank you for taking the time to leave a five star review - and for the shout out to Vincent!
- Ty Bailey | VP of Services
Immediate answer, Thanks Roberto
Thank you for the review - and for the shout out to Roberto!
- Ty Bailey | VP of Services
I would give zero stars if I could. Customer service is terrible. They no showed twice on migration zoom calls. I can't imagine trusting my subscription services to a company that can't show up for a scheduled Zoom call.
Thank you for your feedback. I have been in contact with my team regarding your concerns.
Ty Bailey | VP of Services
Awesome app!
Thank you for the five star review!
- Ty Bailey | VP of Services
Service client très à l'écoute et réactif !
We appreciate you taking the time to leave a review.
- Ty Bailey | VP of Services
Awesome support!
Thank you for the five star review and the shout out to our support team!
- Ty Bailey | VP of Services
Pending
We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.
- Ty Bailey | VP of Services
L'application est passée à 100€ par mois, du jour au lendemain, sans informer qui que ce soit. C'est une facturation abusive, tout simplement.
L'application est très chère et son tarif n'est pas fait pour les petites entreprises.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Ótimo atendimento
We appreciate the five star review!
- Ty Bailey | VP of Services