Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

May 24, 2022

We have been using Recharge for our subscription products since 2018. It has been a great addition to our offering. Simple to use for both us and our customers as well as flexible and adaptable to different requirements. The technical support offered is second to none. Fast and efficient. Really impressive.

PEAK CHOCOLATE
Australia
Almost 8 years using the app
December 14, 2021

Quick response time and gave clear instructions on how to fix our issue! We always have a great experience with the Recharge support team.

purlisse
United States
Over 7 years using the app
March 26, 2021

We've been with Recharge for over 5 years now since the very beginning when I was a solo bootstrapped founder packing boxes in my living room in NYC. I 100% honestly believe that Bokksu would not have grown to where we are today if it wasn't for the superior subscription billing technology of Recharge, the caring responsiveness of their support team, and the innovative and merchant-first mindset of their entire leadership team. If you're looking for a true partner in growing your subscription box business, there is literally no other vendor app I would recommend besides Recharge.

Bokksu
United States
Over 7 years using the app
Edited October 1, 2024

Recharge and its team are amazing! I was an early adopter and have gone through changes with them, most recently with the new integration to Shopify check out. Not only are they amazing communicators, they actually know what they’re doing! I cannot stress how valuable Recharge has been for my small business. I highly recommend using Recharge for your subscription service.

Boardwalk Beans
United States
Over 7 years using the app
Edited May 28, 2024

I was struggling to change the address in my email template footer. Thomas helped direct me to solve the issue quickly and with clear guidelines. Great customer service, thanks team

BARBELL FOODS
Australia
Over 7 years using the app
May 2, 2022

We have used this app for a while and have no complaints. Customer service is fast, helpful and friendly.

Simple Jerky
Austria
Over 7 years using the app
November 16, 2023

Recharge is GREAT! its the perfect option for any business with a subscription option. Fully customizable and lots of options. Customer service is super helpful as well!

Gear Pack
Canada
Over 7 years using the app
Recharge replied November 20, 2023

Thank you for leaving a five star review! We're glad to hear about your positive experience!

- Ty Bailey | VP of Services

Edited October 5, 2022

Gordon has been such an amazing help for us. Any time I reach out for assistance, he responds quickly and ensures my question or concern is addressed. Incredible service!

Outlaw: Bring the scents of adventure to every moment
United States
Over 7 years using the app
September 28, 2021

I submitted a request to make a bulk edit to our order list, it was returned and completed within an hour which was a much quicker return than I was expecting. Mary was really quick and efficient and when I replied to her email she came straight back.

Wavelength Shop
United Kingdom
Over 7 years using the app
Edited January 31, 2022

This isn't my first time working with Recharge and it won't be my last. Recharge found the sweet spot of people + process. The team is incredible and beyond supportive. S/O to Ben M, Jaden W, & the wonderful Christian!!!! (Christian is truly the support rep of my dreams, so helpful! Everyone really cares about the tool and pushing towards improvements/reviews. I could not recommend more!

310 Nutrition
United States
Over 7 years using the app