Recharge Subscriptions , 1,712 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

February 13, 2024

We have used a few different subscription apps and got a recommended recharge form a marketing agency when our current vendor failed to deliver.

At the start, we were looking at 10k of dollars in implementing recharge but thanks to the support of John M from the Customer Service team, we successfully implemented the app by ourselves self saving loads of money! They went the extra mile to help us with customizations on our theme to make recharge even more efficient.

- These guys don't mess around with top-notch US-based support, that's a rarity these days.

Nectr.Energy
United States
About 2 months using the app
Recharge replied February 19, 2024

Thank you so much for leaving a five star review!

- Ty Bailey | VP of Services

March 27, 2024

Great support team! Highly responsive and shows great follow-through with any issues.

Grounds & Hounds Coffee Co.
United States
Over 5 years using the app
Recharge replied April 8, 2024

We appreciate the review!

Ty Bailey | VP of Services

February 16, 2024

ReCharge has the best support team. They are always quick to respond, they fully understand the issue and they provide a well thoughtout and helpful response.

They also stayed with me until the issue was resolved. I have been really impressed with the ReCharge support team and the ReCharge Migrations support team.

Tinker Coffee Co.
United States
5 months using the app
Recharge replied February 19, 2024

Thank you for the five-star review and the shout-out to our hardworking team!

- Ty Bailey | VP of Services

March 14, 2024

Great app, easy to use. Always improving the experience.

Oxford Biolabs Ltd. (UK)
United Kingdom
Over 6 years using the app
Recharge replied March 21, 2024

We appreciate the review!

- Ty Bailey | VP of Services

April 17, 2024

Very happy, great support and very fast! Thanks

Tierliebhaber
Germany
Over 2 years using the app
Recharge replied April 22, 2024

We're very happy to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

January 5, 2024

Their team helped me with a number of complications when we migrated, even though we were working outside regular business hours.

OutdoorVitals
United States
Over 4 years using the app
Recharge replied January 16, 2024

I'm glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

March 20, 2024

Excellent onboarding process and customer service. We had incredible help with getting set up, thank you Vinse! The whole team has been very helpful and attentive.

PeakScents
United States
About 1 month using the app
Recharge replied March 25, 2024

Thank you for taking the time to leave a review and shout out to Vinse!

- Ty Bailey | VP of Services

Edited April 18, 2024

Miley was super helpful and was able to quickly fix something I was struggling with!

NLA for Her
United States
About 4 years using the app
Recharge replied January 29, 2024

Thank you for the review and the shout out to Christian!

- Ty Bailey | VP of Services

January 2, 2024

I wholeheartedly endorse this app for managing subscription payments on Shopify. The setup process is incredibly straightforward, thanks to the comprehensive documentation provided. The level of support offered is exceptional, and my experience with Nick from e-shop Genius only reinforced this positive impression.

During a theme update, I encountered a minor configuration issue with the app. Enter Nick, the expert from e-shop Genius, who not only promptly addressed the issue but also went above and beyond to ensure everything was running seamlessly. Kudos to Recharge Payments and E-Shop Genius for delivering an outstanding app and service.

Perfect Period
United States
Almost 4 years using the app
Recharge replied January 16, 2024

We really appreciate you taking the time to leave us a review!

- Ty Bailey | VP of Services

January 26, 2024

Excellent customer support, huge thanks to Christian that has done an amazing work!

Pacha™
France
About 1 year using the app
Recharge replied January 29, 2024

Thank you for the review and the shout out to Christian!

- Ty Bailey | VP of Services