Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

January 4, 2021

The support is fantastic and super quick. I've needed help several times, and their response time always amazes me. Very few companies offer this type of service.

BirDelicious! Origins Wild Diet®
United States
Almost 3 years using the app
June 1, 2022

Benjamin responded to help email within minutes telling me my problem was solved as well as how he solved it! By far best customer support I've experienced in a while!

Break Coffee Roasters
United States
Almost 3 years using the app
March 20, 2021

The best subscription app out there. Easy to use, install and set up. Customer service has been excellent. Would recommend.

SoM
United States
Almost 3 years using the app
June 15, 2021

App works great (though I don't like having to dig inside the apps every time to get it, wish it was connected to shopify in a more user friendly way. also having to duplicate products is kinda weird visually). but all in all been very satisfied and a huge upgrade from what we were doing on woocommerce. And, had a support issue that Ronnie nailed! Thank you!

FastBraiin
United States
Almost 3 years using the app
July 7, 2021

Robust app with all the required integrations with our Shopify store. Justin and the support team in general were of great help switching over and maintaining our subscription services. Would recommend to anyone looking to switch to or improve subscription services. Thanks!

The Wine Feed
United States
Almost 3 years using the app
Edited June 16, 2021

I can always count on ReCharge to quickly answer and to execute accurately. Thanks for all your help!! Alicia J & Nevena were a great help this week.

Knock! Knock!®
United States
Almost 3 years using the app
November 9, 2020

We've been partnering with Recharge for a few years, and they've come along way. Recently they've made a lot of strides in amplifying their technical capabilities. They've listened to our needs as a brand and provide awesome customer support for our team! Would definitely recommend.

LOLA
United States
Almost 3 years using the app
October 12, 2023

It is just so good to work with a company that will respond to your email enquiries in such a timely manner. What is even better they act on your enquiry and implement the change request within 24hours.
We have only just started our partnership with Recharge and even at this early stage, we know this was the right decision for our company.
Thank you Recharge Team, you are fabulous.

Frontier Pets
Australia
Almost 3 years using the app
Recharge replied October 16, 2023

We appreciate the shout-out to our team! Thanks for taking the time to leave a review.

- Ty Bailey | VP of Services

Edited May 27, 2022

Christian was awesome - he was super fast, fixed my problem entirely, and provided really exceptional and personal service.

Moment | Drink Your Meditation
United States
Almost 3 years using the app
August 30, 2023

This review is for the fantastic support experience we had with Juan C. We had an urgent payment issue that was complicated but Juan immediately got to the root of the issue. Not only was the issue identified but he went above and beyond to fully explain all of it to us, making sure we understood and patiently explaining further if we didn't. He was extremely knowledgeable and had impeccable communication that made the resolution of a headache into an efficient and smooth experience.

Juan’s exceptional clarity in every step of the resolution process ensured that we were never left in the dark. His dedication to answer all our questions, and answer them in a timely manner was beyond impressive. He is a testament to the gold standard of recharge support. Highly recommended!

STICKII
United States
Almost 3 years using the app
Recharge replied September 5, 2023

We appreciate you taking a moment to leave a shout-out to Juan. We're glad he was able to assist you with your concerns!
- Ty Bailey | VP of Services