Recharge Subscriptions , 1,707 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

November 4, 2021

It's also easy to use, with no over-set settings,Snežana A. helped me solve the problem quickly, thank you,

CoFANCY
United States
Almost 2 years using the app
August 10, 2023

By far the best subscription app on the market. Really excited about the upcoming feature releases - fantastic product and support!

FLIGHTFUD
Canada
Recharge replied August 13, 2023

We are very glad to hear that you've had a positive experience partnering with Recharge as your subscription solutions provider.
- Ty Bailey | VP of Services

November 18, 2021

crystal was extremely helpful. She helped resolved my issue and was very quick in coming back to me.

Bazoo
United Kingdom
Almost 2 years using the app
Edited January 12, 2022

Kiki L answered my question quickly and her customer service was 5-Star. Your app is easy to use but I find your Help/Support Center difficult to locate answers in. Your team is great and I usually reach out to them by message directly because I go around in circles trying to get an answer through the Help screen. I have to say, though, the recent update is good as it provides more detailed analytical info.

Fekkai
United States
Almost 2 years using the app
June 24, 2021

Incredible app. It is the core of our entire business. Great features, great support, great communication. We wanted to scale our business into a large subscription company. There is no better app than Recharge to make that happen. Running a subscription company can be complex logistically, it would be impossible to do this on your own. Recharge provided me with every resource I needed to make a multi-million dollar, scalable business possible.

Viori
United States
Almost 2 years using the app
Edited January 20, 2022

I've been using Recharge for 2 years now, the app works well for what I need and appreciate the super responsive support team. Thanks Gordon!

Aurelia
Canada
Almost 2 years using the app
September 10, 2021

Robert was wonderful and answered all of my questions and concerns and even sent me links to help! Followed up to ensure I didn't need anything further.

Mason Bottle
United States
Almost 2 years using the app
May 20, 2021

I find it not very interactive and it should have live chat to speed up the support process. However, the email support guys do their best to help as much as possible.

Karen Berrios/ Kareliz Wellness, LLC
United States
Almost 2 years using the app
October 7, 2021

Thank you Gabriel for being so persistent and finding the solution to the Recharge app issue.
Glad you made it happen

TruLyfe Supplements
United States
Almost 2 years using the app
April 26, 2022

Bryan Nguyen was very helpful. We could not figure it out via email so he sent me a zoom link and patiently worked with me for over two hours. It was so kind and extremely beneficial. He had great ideas and was very generous with his time.

Sauvignon John
United States
Almost 2 years using the app