Recharge Subscriptions , 1,723 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and robust subscription management features. They appreciate its detailed reporting, SMS notification support, and customization options. Many have seen increased conversion rates and recurring revenue. The customer support team is praised for their prompt and effective solutions. Continuous improvements based on merchant feedback and support for migration from other platforms are also appreciated.

April 16, 2024

We have used Recharge for a couple businesses. The process is easy and works well, but the customer service is what stands out. Very responsive and helpful when I've needed them.

Wash Yo Self
United States
About 2 years using the app
Recharge replied April 22, 2024

We appreciate your review!

- Ty Bailey | VP of Services

April 20, 2024

We are happy with the level of service provided by the Recharge team. Very kind and supportive staff.

DuraPaw
Canada
About 2 years using the app
Recharge replied April 22, 2024

Thank you for taking the time to leave a shout out for our team!

- Ty Bailey | VP of Services

April 17, 2024

We've been using Recharge for our subscription needs and couldn't be more impressed. First off, their customer support is top-notch. Anytime we've had a question or needed assistance, they've responded promptly and with real solutions. It's reassuring to know they're there to support us.

The subscription service itself is excellent. We're on the regular tier, and it's been perfect for our needs. Managing subscriptions has never been easier, and our customers appreciate the seamless experience. Recharge's platform is intuitive and reliable, making it a breeze to set up and maintain subscriptions.

Moreover, Recharge consistently adds value. Their features are robust, and they're always improving the platform based on user feedback. We appreciate a company that listens and evolves with its customers.

Forage Hyperfoods
Canada
About 2 years using the app
Recharge replied April 22, 2024

We appreciate you taking the time to leave this review!

- Ty Bailey | VP of Services

April 23, 2024

We have been using Recharge since September 2022 and are quite happy with it. Starting subscription business has definately been a great addition to our business. The app is working well. Its my impression that Recharge works continuesly to develop new functionality and improve performance, which is also important for us. Customer services are always very helpful and usually fast to reply. Now with European opening hours its even better. Thanks Nena for your help today.

Green Goddess
Denmark
Almost 2 years using the app
March 5, 2024

Recharge Support has been able to help us thoroughly with any questions we have, or support we need!

The Beachwaver Co.
United States
Over 4 years using the app
Recharge replied March 21, 2024

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

March 21, 2024

We just recharge to handle our entire business. They are constantly looking for ways to improve and have been very responsive to our needs.

History by Mail
United States
Almost 3 years using the app
Recharge replied March 25, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

April 19, 2024

Ivan did a great job helping me navigate through the problem. Excellent service.

years.com
United Kingdom
Over 1 year using the app
Recharge replied April 22, 2024

Thank you for the review and the shout out to Ivan!

- Ty Bailey | VP of Services

March 19, 2024

I just love love love this APP! I installed this when I opened my store and it has been nearly seamless. If I can a question of concern, Customer service is very quick and thorough to resolve my issue. I will continue with Recharge as long as they suit my needs! Thanks so much!!!

Try-Blue
United States
Over 2 years using the app
Recharge replied March 21, 2024

Thank you so much for the review!

- Ty Bailey | VP of Services

March 8, 2024

Amazing and flawless activation! Thank you Jairus, for giving customized feedback and recommendation and really going above and beyond supporting not just our launch but our overall retention strategy!

Also would like to say thank you to Nicky and Deb of Sales Team for the wonderful walkthrough

Mauna Loa
United States
Over 3 years using the app
Recharge replied March 21, 2024

Really appreciate you taking the time to leave a review and a shout out for our team.

- Ty Bailey | VP of Services

March 18, 2024

Recharge has been wonderful to work with. They are always providing great technical support and service and are always releasing new features. I really like working with them.

WellBefore
United States
Over 2 years using the app
Recharge replied March 21, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services