Reviews (2,054)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, making subscription management straightforward. They praise the responsive customer support for efficiently resolving issues and appreciate the robust features that allow customization of subscription plans and automation of recurring payments. This enhances customer retention and satisfaction, contributing positively to business growth.
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It’s been great customer service, I reached out to them and they were able to support me and get my account running smoothly. Would definitely us continue to use them. Thank you
Thank you for the review!
- Ty Bailey | VP of Services
Miley is a GEM! She was able to solve an issue for us that had been a pain point for a week in less than 24 hours! She deserves a raise!
We appreciate Miley too! Thank you so much for leaving a review.
- Ty Bailey | VP of Services
Customer service is always very helpful and knowledgable, very quick to answer back in chats. Ola has helped me twice now and is fabulous.
Thank you for the shout out to Ola & our Customer Service team!
- Ty Bailey | VP of Services
So simple to use and manage and the customer service is so helpful - specifically Max S!
This is exactly what we love to hear—thank you for the kind words!
- Ty Bailey | VP of Services
PROS:
- Customer service is always very responsive and helpful. (Shoutout to Zachary!)
- Custom bundles and periodic subscriptions have substantially improved store metrics across the board.
- Analytics dashboard is easy to navigate and read at a glance.
- Good range of integration options with other softwares/apps/services.
CONS:
- Limited out-of-the-box customization for bundle interfaces. Colors and text can be changed, but changing the layout of the bundle UX interface itself requires coding experience or developer assistance.
- Tiered discounts on bundles (add more, save more) cannot stack with other product discounts regardless of settings, due to how Shopify prioritizes discounts.
We appreciate your feedback & review!
- Ty Bailey | VP of Services
THEY HAVE THE BEST CUSTOMER SERVICE ON THE PLANET!!! Matt has helped me so much! You wont regret using Recharge!
We appreciate the shout out to Matt & our Customer Service team!
- Ty Bailey | VP of Services
Awesome! I appreciate the level of support and dedication to helping my store! Happy to have gotten a knowledgeable Rep. Kudos
We appreciate the love! It’s feedback like yours that motivates our team.
- Ty Bailey | VP of Services
great customer service! Jack was very helpful and quick to fix my issue.
Thanks for taking the time to leave a review! It means a lot to our team.
- Ty Bailey | VP of Services
Even though there are several workflow exceptions that are hard to find and resolve the overall working of the app and the support team make this app worthwhile investing in. Sydney did a great job on the call and I'm very happy.
We appreciate your feedback and review!
- Ty Bailey | VP of Services
Vuk K. was super helpful and resolved my issue immediately. Thanks so much!
Awesome to hear things are running smoothly—thank you for letting us know!
- Ty Bailey | VP of Services