Reviews (2,055)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, making subscription management straightforward. They praise the responsive customer support for efficiently resolving issues and appreciate the robust features that allow customization of subscription plans and automation of recurring payments. This enhances customer retention and satisfaction, contributing positively to business growth.

March 28, 2025

Vuk K. was super helpful and resolved my issue immediately. Thanks so much!

Verso
United States
Over 2 years using the app
November 5, 2024

Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. Will definitely use again, thank you!

Puppy Gang Fresh Foods
Canada
Over 5 years using the app
Recharge replied November 25, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

February 3, 2025

Malik was very helpful getting me the answer i needed on recharge!

Equator Coffee Roasters Online
Canada
Almost 5 years using the app
Recharge replied February 11, 2025

Thank you for the review - and the shout out to Malik!

- Ty Bailey | VP of Services

April 3, 2025

Great support by Pierre L on questions concerning complex migration issues with payment providers. Thanks again!

My Perfect Pet
United States
About 1 year using the app
April 7, 2025

Top Notch Support Team. Great to always have a live person supporting you. Malik gave detailed instructions and was able to answer all of concerns.

Solvasa
United States
11 months using the app
January 2, 2025

I have benefited greatly from using this app for my business. Recently I had a small fix that was handled by Nick. It was dealt with at lightening speed. Thank you.

Goodwill Wine
Australia
Over 3 years using the app
Recharge replied January 8, 2025

Thank you for taking the time to leave a review - and for the shout out to Nick!

- Ty Bailey | VP of Services

April 2, 2025

Amazing! Very knowledgable, quick responses, and fixed my issue efficiently and effectively! I greatly appreciate the wonderful service I received!

Press House
United States
4 months using the app
March 20, 2025

Recharge's team always responsive and works hard to ensure any issue is resolved in a timely manner/

Bloom Ranch
United States
9 months using the app
November 19, 2024

We've used Recharge for a few years, without a doubt they are the best Shopify subscription app. The product is frequently updated, and the support provided is quick, efficient, and genuinely helpful.

We recently merged two instances of Recharge together, and the support from the Migration Team was second to none - big shoutout to Alex M for all his (very patient) help.

Rare Tea USA
United Kingdom
Over 3 years using the app
Recharge replied November 25, 2024

Thank you for sharing your experience!

- Ty Bailey | VP of Services

March 13, 2025

Their customer service is super responsive and easy to work with. If I ever hit any roadbumps, they're so friendly and helpful. Would highly suggest!

Club Demo
United States
About 1 month using the app
Recharge replied March 17, 2025

We appreciate the shout out to the support team! Thank you for your feedback.

- Ty Bailey | VP of Services