Reviews (3,713)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its significant business impact, streamlining subscription management, and enhancing customer experience. It offers cost-effective pricing without taking a percentage of revenue, making it ideal for small businesses. Many report increased sales and customer retention due to its ease of use and robust features. The app is praised for its user-friendly interface and comprehensive features, including customizable subscription options, Build-A-Box functionality, and seamless integration with other apps like Klaviyo. Merchants value the extensive customization options and simple-to-customize customer portal. Known for reliable performance and smooth operation, the app has a straightforward setup process, often aided by detailed tutorials and videos. It also offers smooth, often free, migration from other subscription apps. Customer support is consistently praised for its responsiveness and helpfulness, often responding within minutes. Support agents provide personalized assistance, including custom video explanations and tailored solutions. Live chat support is available 24/7, enhancing the support experience. Merchants highly recommend this app for implementing subscription services on their Shopify stores due to its value, feature set, performance, and exceptional customer support.

October 25, 2021

The app is everything you could ever want from a subscription app. The customer service is on another level, they will help you with anything you need help with. Amazing, I've never had this great an experience using any other app and certainly any other subscription app.

GentsUP
United States
2 months using the app
Appstle Inc. replied October 25, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

September 16, 2023

There is no better app. This app is very user-friendly; if you are stumped and need help, someone will always help you via chat. It's not an automated ask 15 questions before you speak to someone; it goes directly to help.
I needed help twice, and each time, I was impressed with the customer service and the result. I am on the basic plan, and they treat me like a valuable customer, solving all my problems and answering all my questions. As soon as I am capped on subscriptions, I will be upgrading. The customer service alone is 10/10. You can not go wrong with Appstle.

Thecookiedate
Canada
2 months using the app
Appstle Inc. replied September 17, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

August 22, 2023

Extremely Helpful
Extremely Competent
Extremely Quick

You ask the chat what you need and someone is right there helping you immediately.
Doing what you need in minutes

Men 2 Monsters
United States
2 months using the app
Appstle Inc. replied August 23, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

April 20, 2021

I just set up my products for subscriptions and it was so easy! Help support set up my widget to match my website theme and its amazing! Love it!

Enchanted 3 Boutique
United States
2 months using the app
Appstle Inc. replied May 3, 2021

Thank you very much for your review! We are glad that you are satisfied with our product.

February 7, 2022

The support is gamechanger. They helped me figured a glitch caused by other apps that was preventing their app from being accessed properly

PUPHAVEN INTERNATIONAL
Malaysia
2 months using the app
Appstle Inc. replied February 7, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

March 16, 2023

Always a great experience. Customer service is incredible and helps immediately. They will even do it for you if you are not tech savy. Highly recommend!

Wifi Designed
United States
2 months using the app
Appstle Inc. replied March 16, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

April 10, 2023

Any time that I have a question or need help I use the chat option. Everyone has been super patient, helpful and informative. Kehanvi has been super helpful as well!

I highly recommend Appstle!!

Taddo's Tallow
United States
2 months using the app
Appstle Inc. replied April 10, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

August 23, 2022

Un service incroyable avec Prarthana. Compétente, gentille et super rapide. Service client facile, simple et efficace.

Sublime COMPLEX
Canada
2 months using the app
Appstle Inc. replied August 23, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)

October 23, 2021

Their service is just great, I haven't had a chance to use their application yet but the customer service is just perfect. They are available 24/24.

Sweet tea box
France
2 months using the app
Appstle Inc. replied October 23, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

June 21, 2023

Great app, simple to use and great support from Akhtar. I would recommend! Thanks again Akhtar for your speedy help.

Masago Porridge
United Kingdom
2 months using the app
Appstle Inc. replied June 21, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.