Reviews (3,713)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its significant business impact, streamlining subscription management, and enhancing customer experience. It offers cost-effective pricing without taking a percentage of revenue, making it ideal for small businesses. Many report increased sales and customer retention due to its ease of use and robust features. The app is praised for its user-friendly interface and comprehensive features, including customizable subscription options, Build-A-Box functionality, and seamless integration with other apps like Klaviyo. Merchants value the extensive customization options and simple-to-customize customer portal. Known for reliable performance and smooth operation, the app has a straightforward setup process, often aided by detailed tutorials and videos. It also offers smooth, often free, migration from other subscription apps. Customer support is consistently praised for its responsiveness and helpfulness, often responding within minutes. Support agents provide personalized assistance, including custom video explanations and tailored solutions. Live chat support is available 24/7, enhancing the support experience. Merchants highly recommend this app for implementing subscription services on their Shopify stores due to its value, feature set, performance, and exceptional customer support.
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Twice now I've had a great response from their support team using the online chat. They're available when I needed to talk and were able to resolve my question quickly both times. This was when we were still building our website and were just using the app's free tier. I'm happy to purchase a plan now. I think this will work well for my website.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Great app with multiple features that comes with very quick and efficient support. Special thanks to Prarthana!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
I'm very happy with the app - I am just starting my subscription box service and was pushed to another app, but this one did everything I needed and was free. I have had to reach out to the chat twice now because I was not understanding everything, and both times I received responses very quickly and my questions were answered. Highly recommend!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
If you’re looking at Bold, Recharge, Subbly etc I would strongly urge you to consider Appstle. Far more flexible, no need to create separate products for gift subscription directions, smart loyalty options and discounts for customers as well as working with Shopify 2.0 stores. The pricing is much more accessible and the support team has been great with their responses, often sending videos so I can clearly see what I need to do. My initial concern was using an app I hadn’t heard of but if it means anything, it’s great.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth:)
Annie was Amazing!! Helping me with set up and answering all my questions. Even got my product page looking better so the subscription buttons and the add to cart sat properly on the page. Really aprpeciated her patience and assistance. I knew when I chose this app it was the better of the ones I looked at just for options and functionality but add to that the support recieved and it's been Great. Here's to a smooth release and customer engagement.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
I am extremely satisfied with my experience using this Shopify plugin and interacting with their outstanding support team
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
app seems great so far! great customer service. customer service helped me resolve issues quickly and efficiently.
Thank you so much for your great words. We really honor your interest in our app and we will make sure to keep up the great work for our customers.
Nandita was very helpful and quick with helping me solve my problem. Each time I reach out for support I get the help I need with no problem
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
We are new to the app but the initial set-up has been extremely easy. I wasn't sure how to apply the app to our custom Theme. A message to their support and the connection was made and the subscription widget implemented within 15 minutes. Very friendly & knowledgable - thank you Mohammed - and the program seems very intuitive. Thank you!!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.
was looking to switch to another monthly recurring app and gave this app a shot. got to say, the customer service is so prompt and helpful and also super efficient! definitely gonna stick with this one!
Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)