Reviews (3,715)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its significant business impact, streamlining subscription management, and enhancing customer experience. It offers cost-effective pricing without taking a percentage of revenue, making it ideal for small businesses. Many report increased sales and customer retention due to its ease of use and robust features. The app is praised for its user-friendly interface and comprehensive features, including customizable subscription options, Build-A-Box functionality, and seamless integration with other apps like Klaviyo. Merchants value the extensive customization options and simple-to-customize customer portal. Known for reliable performance and smooth operation, the app has a straightforward setup process, often aided by detailed tutorials and videos. It also offers smooth, often free, migration from other subscription apps. Customer support is consistently praised for its responsiveness and helpfulness, often responding within minutes. Support agents provide personalized assistance, including custom video explanations and tailored solutions. Live chat support is available 24/7, enhancing the support experience. Merchants highly recommend this app for implementing subscription services on their Shopify stores due to its value, feature set, performance, and exceptional customer support.

June 1, 2022

I like the dashboard of this app, it's clear and easy to navigate. But I found the app should provide a detail look of on the widget and portal so I could have a better idea of what I would like to improve.

Faded Chronicle
Canada
About 1 month using the app
Appstle Inc. replied June 1, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Edited August 21, 2021

Took the time to guide me to help me!
Helpful support with setting up the subscription function to my store.

Teds Forest
Sweden
About 1 month using the app
Appstle Inc. replied August 5, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!

February 26, 2023

I would 100% recommend this app! It is easy to use and any questions I have, I just start a chat and it's resolved right then and there! Each person I've spoken with are so friendly and amazing and even offer to help with things I didn't even think of. For example, after answering my question, I was asked if I wanted them to match the colors of the customer portal to my theme! Simple, but they go the extra mile every time! I especially love that they do a video to show you how to do something!!! If you are on the fence, go with Appstle!!!! I had to migrate a LOT of customers from a different app and they did it with ease!! I haven't regretted it once and will never look back!! Thank you Appstle team for ALL that you have done for me and my business!!!

Freckled Whimsy
United States
About 1 month using the app
Appstle Inc. replied February 26, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

July 26, 2022

Customer service is personal, present, patient and intelligent. It's great to work with real humans who care about what you do!

Metolius Tea
United States
About 1 month using the app
Appstle Inc. replied July 26, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

January 15, 2022

The customer support was quick and excellent. I would recommend to anyone who is just starting out.

2amsleepaid
United States
About 1 month using the app
Appstle Inc. replied January 15, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve

October 6, 2021

Great support team. They were immediately ready to help me get started when we first connected the app.

4APPSports
United States
About 1 month using the app
Appstle Inc. replied October 6, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

April 4, 2023

Great support team, happy with the customisations and amazing support. Highly recommend this app. Thanks

Aesthetics Rx Skincare
Australia
About 1 month using the app
Appstle Inc. replied April 4, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

March 24, 2022

Great product and great team! I migrated our subscription offerings from another subscription service, the Appstle team has been incredibly helpful in this migration and their subscription product is the best one I've worked with.

North 44 Farm
United States
About 1 month using the app
Appstle Inc. replied March 24, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

Edited July 8, 2021

I, m so happy with the big help that Hussain do for me with appstle. Thank you so much!!! I will recomended appstle for sure

TiendaKeto.es
Spain
About 1 month using the app
Appstle Inc. replied July 7, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!

September 7, 2023

Wow such a amazing app and team, I’m not good with computers and had help that I could understand in just one email. Thank you so much for quick and fast response and help.

Apothecary Of Sacred Rituals
Australia
About 1 month using the app