Reviews (3,717)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its significant business impact, streamlining subscription management, and enhancing customer experience. It offers cost-effective pricing without taking a percentage of revenue, making it ideal for small businesses. Many report increased sales and customer retention due to its ease of use and robust features. The app is praised for its user-friendly interface and comprehensive features, including customizable subscription options, Build-A-Box functionality, and seamless integration with other apps like Klaviyo. Merchants value the extensive customization options and simple-to-customize customer portal. Known for reliable performance and smooth operation, the app has a straightforward setup process, often aided by detailed tutorials and videos. It also offers smooth, often free, migration from other subscription apps. Customer support is consistently praised for its responsiveness and helpfulness, often responding within minutes. Support agents provide personalized assistance, including custom video explanations and tailored solutions. Live chat support is available 24/7, enhancing the support experience. Merchants highly recommend this app for implementing subscription services on their Shopify stores due to its value, feature set, performance, and exceptional customer support.

July 12, 2022

The team was very helpful with the setup. They helped me with all the questions, and finally help me to make sure it was working doing the necessary changes themselves.

Chewer's Joy
United States
28 days using the app
Appstle Inc. replied July 12, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)

Edited June 1, 2023

I've had Appstle for a few weeks now and so far it has had every feature I would need. There is a small lack of accessibility to customization, however, anytime I've wanted something customized or changed and the customization feature wasn't an option, Appstle's support team is quick to respond and has solved every problem I've faced. The upgrades monthly are very affordable comparatively. I'll be using this app for the foreseeable future.

Go a Little Nuts
United States
28 days using the app
Appstle Inc. replied May 10, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

December 18, 2021

Easy to install. This app support offers great service, very responsive team. I got answers very fast.

Food Haven
Canada
28 days using the app
Appstle Inc. replied December 18, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

June 17, 2021

I had a problem with the app but the customer service was great! They were quick and responsive and also helped solve the problems in a matter of minutes.

Annie's Ginger Elixir
United States
28 days using the app
Appstle Inc. replied June 17, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!

May 31, 2022

I used this app for monthly subscriptions in our store and it's one of the best out there with amazing costumer service.

HOW DO I BUY THIS
United Kingdom
28 days using the app
Appstle Inc. replied May 31, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Edited September 16, 2021

I only just installed this app today, so I cannot yet speak to its long term success. But so far, customer service response has been very fast and efficient. My tech made the updates for the app to work with my theme within about 15 minutes of my logging on to the chat window. UPDATE: Early into implementing this app I ran into an issue with the way the app was handling multiple variants on products. Tech support was very responsive and had it fixed within 1 business day (actually, I the developers fixed it over the weekend which is slightly amazing) UPDATE 2: after we had appstle up and running, we discovered the manage subscription was not showing up for our customers. The appstle team had it fixed within the hour

Herbalogic
United States
28 days using the app
Appstle Inc. replied August 19, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

September 20, 2022

A really good app with fast, helpful and efficient customer service team. Good levels of customizability and it is perfect for our subscription business.

Tokyo-Okashi-Box
Japan
28 days using the app
Appstle Inc. replied September 24, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

June 5, 2023

Really great app, quick and simple to set up and integrate. Awesome customer support, fast effective, glitches ironed out swiftly and all up and running smoothly. Highly recommend. Thank you Appstle!

Love Mother Earth Handmade Organics
United Kingdom
28 days using the app
Appstle Inc. replied June 5, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

June 6, 2023

Great customer service! They are extremely quick and helpful on live chat - I worked with Mann and Mitanshu. Highly recommend!

Tempo Tea Bar
United Kingdom
28 days using the app
Appstle Inc. replied June 6, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 24, 2022

Appstle has been fantastic. I run a very specific subscription service that has a lot of variables. Appstle caters from them all, is easy to set up and use. Last but certainly not least, their customer support is 2nd to none! They are always quick and responsive, go the extra mile and help with any request. They genuinely care about their product and are doing a fantastic job! I'd give 10/5 stars if I could!

Bourbon Brothers Australia
Australia
28 days using the app
Appstle Inc. replied September 24, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.