Reviews (3,726)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its significant business impact, streamlining subscription management, and enhancing customer experience. It offers cost-effective pricing without taking a percentage of revenue, making it ideal for small businesses. Many report increased sales and customer retention due to its ease of use and robust features. The app is praised for its user-friendly interface and comprehensive features, including customizable subscription options, Build-A-Box functionality, and seamless integration with other apps like Klaviyo. Merchants value the extensive customization options and simple-to-customize customer portal. Known for reliable performance and smooth operation, the app has a straightforward setup process, often aided by detailed tutorials and videos. It also offers smooth, often free, migration from other subscription apps. Customer support is consistently praised for its responsiveness and helpfulness, often responding within minutes. Support agents provide personalized assistance, including custom video explanations and tailored solutions. Live chat support is available 24/7, enhancing the support experience. Merchants highly recommend this app for implementing subscription services on their Shopify stores due to its value, feature set, performance, and exceptional customer support.
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I really am so confused as to how this app has so many reviews. I switched over from recharge to Appstle thinking I could save a few bucks but this app has lost me thousands of dollars. Their platform is outdated and very limited. They also failed to transfer over 100 of my recharge customers and their customer support doesn't seem to care. The customer portal for my customers also doesn't connect and is very limited. You are also unable to set up influencers on a free box without a card on file or jumping through major hoops and it can not be reoccurring. If you sell a monthly subscription box, do NOT GET THIS APP!!! STAY AWAY!! If you sell single products on a subscription then this app should work fine.
But it's been a massive headache, they failed to take my recharge transfer seriously and I have been losing money every month with constant errors to my customers that were transferred and not transferred correctly and even simple things and users not being able to login to their portal to update their shipping address.
STAY AWAY! Not worth saving money. These reviews have to be fake. Their customer support is all outsourced from India.
Dear Merchant,
This is Ria, the co-founder of Appstle. I am sorry to hear that you had a less than stellar experience with us.
The migration process is heavily dependent on the data we receive and we always advise merchants to review the migrated subscribers before things are taken live with Appstle. We also have a very hands-on migrations team that reviews the data thoroughly to ensure there are no errors. We do not make things live on Appstle unless we get the green light from the merchant! Sometimes, unfortunately, if the data we receive from the other app has inaccuracies or gaps, things might get delayed. However, rest assured, our team will hold your hand throughout the process.
Regarding your concern on influencer marketing, a subscription can not be created in Shopify V2 without a card on file. This is true for all Shopify V2 compatible Subscription apps.
We hope things are now working for you as expected and that your subscriptions journey is going well with Appstle. Please do not hesitate to reach out to me at ria@appstle.com or support@appstle.com if you have any other questions. We are available 24x7x365.
If you are thinking about making the switch, just do it. These guys have worked with me each and every step of the way. Their 24/7 customer support is unmatched. Best app on shopify, 10/10.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
I'm just making the switch to Appstle from another subscription app that wasn't working for my shop. They have been extremely helpful and very quick to respond to my questions about the migration process. I'm looking forward to working with the Appstle team and feel confident in their ability to manage my subscriptions smoothly!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!
Best subscription app and amazing customer service, they solve any problem you have in 2 min. I recommend 100%
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
I worked with another platform which only brought us many problems and headaches, they created a new app and they could never help us by migrating our subscriptions to their new version. However I decided to switch to Appstle and they helped us quickly and efficiently. The best app I've ever used!!
Thank you so much for your support! We are so happy that you feel Appstle Subscriptions is the right fit for your business.
Knowledgeable, Prarthana knows how to help a client to achieve their goal. Very specific and to the point. I was able to set up the subscription the way I wanted. Thank you
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Really great support and customer service, the app delivers what it promises, would recommend to everyone.
Thank you for your review! We are glad that we were able to assist you :)
Very easy to use and has all the functionalities we need. The support team is 24/7, very fast and super helpful.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Great plugin for Shopify subscriptions. They have an amazing support team, very fast and very reliable. Very grateful for what they do.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Highly recommend this app. The app is very user friendly and the Appstle support team is very professional, helpful and knowledgeable
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.