Reviews (3,727)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its significant business impact, streamlining subscription management, and enhancing customer experience. It offers cost-effective pricing without taking a percentage of revenue, making it ideal for small businesses. Many report increased sales and customer retention due to its ease of use and robust features. The app is praised for its user-friendly interface and comprehensive features, including customizable subscription options, Build-A-Box functionality, and seamless integration with other apps like Klaviyo. Merchants value the extensive customization options and simple-to-customize customer portal. Known for reliable performance and smooth operation, the app has a straightforward setup process, often aided by detailed tutorials and videos. It also offers smooth, often free, migration from other subscription apps. Customer support is consistently praised for its responsiveness and helpfulness, often responding within minutes. Support agents provide personalized assistance, including custom video explanations and tailored solutions. Live chat support is available 24/7, enhancing the support experience. Merchants highly recommend this app for implementing subscription services on their Shopify stores due to its value, feature set, performance, and exceptional customer support.

August 27, 2023

Highly recommend this app. The app is very user friendly and the Appstle support team is very professional, helpful and knowledgeable

BRADOUR
United States
5 days using the app
Appstle Inc. replied August 29, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

July 19, 2021

I have only just started using the app but so far I've found it very user friendly and the customer service was so quick and efficient my problem was solved in minutes. I look forward to trying all the features. thank you.

HLCreations
United Kingdom
5 days using the app
Appstle Inc. replied July 19, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!

May 15, 2021

This app has been super easy to navigate and use! Platform is very aesthetically pleasing, both the back end and the front end. Support is available 24/7 to help with questions and formatting to ensure it matches your shop's theme as much as possible! Highly recommend!

PlanItWithStickers
Canada
5 days using the app
Appstle Inc. replied May 15, 2021

Thank you for your review! We really appreciate it!

September 14, 2023

the rep today was outstanding and was able to help me fix my issues.

Donna Gail's Designs
United States
5 days using the app
Appstle Inc. replied September 15, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

Edited December 20, 2022

Nice support team.
I will try the functions of this app in the furture since I am new to this app, but I can say that their serive is A+
Thank you teams

J & J Pet Club
Canada
5 days using the app
January 18, 2022

I've tried other subscription apps but Appstle does what I want to do. I use it for Coffee Subscriptions and it works perfectly. I had an issue with shipping charges- used the live messenger- Nadeem was super helpful- Diagnosed the issue and fixed it- and guided me thru. Great Customer service.

woodbuffalocoffee
Canada
5 days using the app
Appstle Inc. replied January 18, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve

September 13, 2023

This app is a cinch to install. It walks you step by step. I had trouble with the widget not installing on my product page due to my theme, so I contacted support via their chat. Annie immediately took over my website and not only installed my widget, but asked if she could customize the widget to match the look and feel of my shop. It looks wonderful! I couldn't be happier. I highly recommend this app...the customer service is 5+ stars.

L'Avenue Myrtle 15
United States
5 days using the app
Appstle Inc. replied September 14, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

May 11, 2021

Very helpful team. I like how there is a free plan available. Thanks Neeraj for helping me get set up!

happifreefrom.com
United Kingdom
5 days using the app
Appstle Inc. replied May 11, 2021

Thank you for your review! We are really happy that we were able to assist you with your set up!

June 21, 2022

Great customer support. Fast and efficient. Always there 24/7 when I have a problem with the settings. Thanks guys!

Pharmedico
United States
5 days using the app
Appstle Inc. replied June 21, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

July 31, 2023

This app has the absolute best customer service ever. Mitanshu spent over an hour helping me build and customize the subscriptions and shop layout. They truly care about their customers which is rare these days. Thank you. :)

Fluffy's Pet Shop
United States
5 days using the app
Appstle Inc. replied August 1, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)