Reviews (3,727)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its significant business impact, streamlining subscription management, and enhancing customer experience. It offers cost-effective pricing without taking a percentage of revenue, making it ideal for small businesses. Many report increased sales and customer retention due to its ease of use and robust features. The app is praised for its user-friendly interface and comprehensive features, including customizable subscription options, Build-A-Box functionality, and seamless integration with other apps like Klaviyo. Merchants value the extensive customization options and simple-to-customize customer portal. Known for reliable performance and smooth operation, the app has a straightforward setup process, often aided by detailed tutorials and videos. It also offers smooth, often free, migration from other subscription apps. Customer support is consistently praised for its responsiveness and helpfulness, often responding within minutes. Support agents provide personalized assistance, including custom video explanations and tailored solutions. Live chat support is available 24/7, enhancing the support experience. Merchants highly recommend this app for implementing subscription services on their Shopify stores due to its value, feature set, performance, and exceptional customer support.
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Very helpful, and relatively easy app to allow for recurring charges/subscription products. Support response is super fast and helpful.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
These guys are absolutely fantastic. Sometimes I can't sleep because I wear so many hats as we build out our company and I start a chat with them at 2:30 AM. They are always there and will work with me for hours on the littlest projects. These little projects seem so unnecessary to some but as a professional entrepreneur we know they're extremely important! Thanks Appstle, you guys are the best
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
This app, although on the expensive side, does just what we were looking for. Support had me up and running and customized the widget in minutes.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Was interested in the app with all the reviews but when I scheduled a demo nobody showed up and nobody contacted me. Not interested in trying an app that does not offer good service.
Dear Merchant,
This is Ria, the co-founder of Appstle. We sincerely apologize for missing the demo call. There was a Calendly mix-up and the event went into a wrong category. Our Merchant Success Manager has reached out to you to re-schedule the call, at your convenience. Looking forward to hearing back from you.
Regards,
Ria
My experience Appstle has been great! The app is more user-friendly and has better features than our previous subscription app. The support team and the resources are also top-notch. Thank you Muhummad and Mann!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Absolutely superb subscription app! Very very customisable (that's NZ spelling) for it to look and feel like an integrated part of your store. Customer service is second to none, and available 24/7. These guys have rocketed ahead with their subscription app functionality, where other vendors have stagnated (I'm too polite to say who). And their pricing means this great app is available to everyone.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
First of all, when it comes to services... no matter how good the product is, if the customer service is bad. I will never recommend it. But the person whom I chatted with, is very friendly and helped me to set up our website subscription. So I recommend this app.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
I chose this app because I was attracted to the well-designed UI. Of course, it has all the features you need. I'm especially happy with full-time support. I am Japanese and not good at English, but they kindly helped me solve the problem.
Thank you for the great review! We’re glad that you loved our UI :)
Pretty easy integration, Had an issue with a customer having a broken 'Manage Subscription" link, they fixed it. Then had a link that expired, learned Shopify has a 7 day expiration day for links. Now I have to help customers create an account on my site so they can always access their subscriptions. Seem convoluted but appstle tech support was good. 5 Month Update- Customer Service is a highlight of their company, great support!
Great price but I’ve been waiting over a week for their developers to move only 2 subscribers from bold to appstle and no response or resolution. This is my second time making the request so I’m still paying bold while waiting for appstle to do something they claim is super quick and easy.
Hi,
Thankyou for the feedback. We apologize for the delay caused in migrations. Since, the migration process involves data which is required from the previous app, we could not move subscribers to Appstle until all data was in place. Also, to make things faster and more hands on, since the time of the review, we have brought in a dedicated migrations team to work with merchants every step of the way.
We hope that you are enjoying your experience with Appstle Subscriptions. Please do not hesitate to reach out to us at support@appstle.com if you need any other assistance. We are available 24x7x365.