Reviews (3,727)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its significant business impact, streamlining subscription management, and enhancing customer experience. It offers cost-effective pricing without taking a percentage of revenue, making it ideal for small businesses. Many report increased sales and customer retention due to its ease of use and robust features. The app is praised for its user-friendly interface and comprehensive features, including customizable subscription options, Build-A-Box functionality, and seamless integration with other apps like Klaviyo. Merchants value the extensive customization options and simple-to-customize customer portal. Known for reliable performance and smooth operation, the app has a straightforward setup process, often aided by detailed tutorials and videos. It also offers smooth, often free, migration from other subscription apps. Customer support is consistently praised for its responsiveness and helpfulness, often responding within minutes. Support agents provide personalized assistance, including custom video explanations and tailored solutions. Live chat support is available 24/7, enhancing the support experience. Merchants highly recommend this app for implementing subscription services on their Shopify stores due to its value, feature set, performance, and exceptional customer support.

September 26, 2023

The customer support is outstanding as well. Whenever I encountered a hiccup or had a question, the support team was prompt and helpful in their responses. They went above and beyond to ensure I had a smooth experience.

One feature I particularly appreciate is the customization options. Appstle allows you to tailor configurations to your specific needs, ensuring that you have control over your apps without being overwhelmed by technical jargon.

Mucha Beauty Specialist
United Kingdom
4 days using the app
Appstle Inc. replied September 27, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

July 12, 2021

Customer service was awesome! I had many questions I needed answered before deciding on a subscription app, and I was able to get all my questions quickly answered via chat. Although we have just started testing this app, it seems to be robust, affordable, and easy to use. And you can easily give your customers free shipping on subscription orders.

eraclea skin care
United States
4 days using the app
Appstle Inc. replied July 12, 2021

Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.

March 28, 2022

I am just starting my granola business and I need to have a subscription service. I asked for help and the service tech assisted me and showed me how to use the app, etc. He was very patient and took his time to make sure that I understood and he even went in and helped me with the color scheme and the appearance of the app on the Shopify store. I am very pleased and will tell all my associates about this company.

Grandma’s Granola and More, LLC
United States
4 days using the app
Appstle Inc. replied March 28, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

February 12, 2022

I found everything I need in this app and Nadeem helped me a lot setting it up and providing me all the solutions to my enquiries. Thank you Nadeem, thank you Appstle.

Cidrani EU
Slovenia
4 days using the app
Appstle Inc. replied February 12, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

June 28, 2021

Muhammad is a superstar. Very helpful customer support when setting up the first plan. Did custom code for us.

EMMA&TOM
United Kingdom
4 days using the app
Appstle Inc. replied June 28, 2021

Thanks a lot for your great words. We are glad that we were able to help you out.

Edited August 5, 2021

This app is very user-friendly and the support team, partiuclarly Muhammed, is highly responsive and very helpful! It has made the process of linking the app to our shopify store very seamless. The team are also very kind in personalising options for us as a small business.

IBD Medical Trading Pty Ltd
Australia
4 days using the app
Appstle Inc. replied August 5, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!

February 14, 2022

Excellent support! Really a difference maker to help get everything setup. Support team super knowledgeable and fast! Highly recommend this app

HH Science
United States
4 days using the app
Appstle Inc. replied February 14, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

June 3, 2021

Great app, works just as intended and the developer team were really helpful customising it to our store!

Floraly
Australia
4 days using the app
Appstle Inc. replied June 3, 2021

Thank you for your review! We are glad that we were able to address your concerns.

November 22, 2021

I received immediate chat assistance in setting up my subscription, I really appreciated it! This app will meet all my needs.

Bristle
United States
4 days using the app
Appstle Inc. replied November 22, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

January 18, 2022

We're just starting to test and use the app and so far very satisfied with the speed of their support team.

The Rewear Company
Estonia
3 months using the app