Appstle℠ Subscriptions App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,920)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing subscription services on Shopify, praising its user-friendly and customizable features such as "Build-A-Box" and widgets. They appreciate the intuitive interface that simplifies setting up and managing various subscription models. The app's reliable performance and responsive customer support are also noted for effectively resolving issues, making it a valuable tool for enhancing customer experiences with subscriptions.
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**Latest Update** Well the lead dev/co-founder has been very difficult to communicate with. But these guys have made their analytics section 10x's better since I spoke up. So I need to give credit where credit is due. They deserve it. But we are also having trouble with email's not being sent....a bunch of our customers aren't getting appstle's emails and sure enough the tests are returning errors....they have no solution for it. Its a very buggy application, and the devs don't like to admit ANY fault and can be difficult to deal with. Their reviews are fake....check the other 1 star reviews to see the real situation, here. I really hope we can find a way to move off the app before we get to big.
The absolute worst analytics section i've ever seen. English isn't the first language of their UI devs so the definitions of the features make no sense at all.... and they clearly have no experience running subscription models - they are missing every crucial piece of data that we need - its seriously the worst analytics section i've seen in 8 years...it shows nothing of use and is missing everything we need.
It doesn't even show a real churn rate...its a different calculation that no one would ever use or need. It doesn't show total revenue generated. And it doesn't show any approval rates. I'm telling you guys.....its like these people have ZERO experience with the subscription model. I am beyond frustrated because we built our entire store into this thing.
The support is fast and that's the only reason this isn't a 1 star.
The widget on the site breaks all the time and every time we list a new product, we have to ask their devs to fix their widget....and they NEVER do it right the first time and we have to point out their mistakes over and over and over - this has happened 3 times now and each time they promise to fix it.... and of course, they do nothing.
This app is so disappointing. Unless they fix their analytics, there is no way for us to scale on this. It really sucks.
Hello.
This is Hemant, the co-founder and CTO of Appstle. I am an ex-Apple Siri Staff Engineer and one of my focus areas was analytics.
Sharing what I mentioned on our call, our analytics definition and formulas adhere to common parlance, as well and other app benchmarks. If we change the metric formula per your request alone, it will affect our 20,000+ other merchants.
We still added a new and unique metric based on your store’s needs and preferred input variables, and unfortunately, beyond that, we will not able to change the label of our existing metric.
As regards the widget, our investigation showed that your store was using 2 different templates for 2 different products. Our team was not privy to this critical information and hence we configured widget based on just one template.
Let us know if we can help you in any other way. Feel free to reach out to support@appstle.com
Customer service is great! Quick to respond and will to go the extra mile to help you understand how their app works. The app does everything you need it to for subscriptions. Would recommend!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
One of the better subscription apps out there. There were some initial teething problems but were resolved by the team in timely manner.
Thanks for it - we are really glad that we were able to help you out.
Feel free to mention anytime if there is anything else we can help you with. Thanks!
This app helps greatly with subscriptions and when I have trouble, the customer service is great! I only wish they had more customer portal options without upgrading to the enterprise plan
Hello,
Thank you for being a valued customer. We appreciate your feedback. I'd like to mention here that we recently revamped our pricing plan. With this, all features are now available to all merchants across all plans. The pricing tier is solely based on the monthly subscription sales your store gets. There is still NO transaction fee! Please see our latest pricing plan here https://appstle.com/shopify-subscriptions/#pricing
You can always reach out to support@appstle.com in case of any queries. We are here 24*7*365 for your support.
Loved the app, the prices everything but above on all the 24/7 quick support on chat window with live demos, screenshots and help..That is miraculous because I was migrating my store from squarespace to shopify and a billion dollar company like squarespace do not give support on saturday and sunday, similarly stripe doesn't give support at saturday and sunday....So I am very glad that I found you guys...Wish you had more shopify related apps..All your staff is brilliant, informative and kind.
Highly recommended.
With Love...Sam
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
I have found the app works really well. I have had some confusion at times but I've always been able to get an answer quickly from the chat. Every time I've reached out, I've never had to wait a long time, and the merchant engineers have been patient and helpful to get me the answer I needed.
App seems promising and at a fair price point. Very good support so far.
Will start using the app soon.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!
Such an incredible app with competitive pricing
The team at Appstle also helped me set everything up smoothly and even helped me implement some custom code!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Works very well. Integrates nicely with the theme. High amount of customisability and great customer support!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Excellent CS - very helpful team with a very fast response time & very easy to use! I can't wait to continue to use them.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.