Reviews (3,299)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

July 6, 2021

Great support and great communication!
I really love this app and the person that helped me in chat was very helpful! Thank you!

Italian Gourmet
United Kingdom
15 minutes using the app
Appstle Inc. replied July 6, 2021

Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.

December 13, 2021

This app is just what I was looking for and had a ton of 5-star reviews so we're trying it. The customer service has, so far, been very quick to respond and very helpful. I'm looking forward to using this app for our subscription orders!

Sheila Kilbane MD
United States
15 minutes using the app
Appstle Inc. replied December 13, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

August 12, 2021

We needed a subscription option and in less than 15 minutes I had it configured and working, plus the team had customised the look to fit ours. Excellent product

Oceans North Seafood
New Zealand
15 minutes using the app
Appstle Inc. replied August 12, 2021

Glad we were able to help you :)

Edited October 8, 2021

Very good app, unfortunately I couldn't use it for stripe payments because I don't have shopify payments enabled. The support is very good.

mexfonmx
Mexico
About 5 hours using the app
Appstle Inc. replied October 8, 2021

We are glad to hear that you are satisfied with our support. Unfortunately, the payment method is a requirement from Shopify. Shopify does not currently support Stripe for subscriptions, but as per their roadmap, it is expected to be released by the end of Q4 of 2021.

Here is the link for that - https://shopify.dev/concepts/apps/subscription-apps#known-limitations

Feel free to reach out if you need help with anything else.

Thanks,
Appstle Subscriptions Team

January 28, 2022

I used this app to try and help me set up a subscription based systeme for a product we are selling. I was really unsure how to do what I was looking to do (it wasn't that challenging I am just nervous and was looking for support). The support I received was awesome, Hussain took SUCH care of me. i will say that for what I was looking to do, it has a work-around for two different pricing subscription options, but doesn't inherently offer, so if you're looking to offer two different prices, it can do it, just not necessarily built into the app itself. But like, for a free option compared to a lot of others (which are QUITE expensive in lots of cases), can't really say I'm upset.

Take Some Risk
Canada
About 2 hours using the app
Appstle Inc. replied January 28, 2022

Hello,

We are glad to receive such motivating words from you. Regarding your request for separate subscription pricing options, we are unable to offer that as a built-in option, as Shopify rules and setup (applicable to all apps) require the base price of the product to apply for all recurring orders.

We really hope that the two workarounds I suggested during our conversation (first - creating separate product listings, and/or second - using Appstle Subscriptions to provide discounts for multiple subscription frequencies of the same selling plan) will enable you to achieve the output you are looking for.

Please feel free to ping if we can help with anything else.

January 20, 2022

i have just begun using this app. It doesn't offer all the fearures i need but I have made a workaround to achieve what i need

golomein1
Canada
About 2 hours using the app
Appstle Inc. replied January 10, 2024

Hi,

Thankyou for the feedback. We are glad to hear that the workarounds worked for your use case. Since the time of the review, we have added a lot of new and exciting features to the app. Please let us know if there is anything else you require for a smooth subscriptions journey. You can reach out to us anytime at support@appstle.com. We are available 24x7x365.

Best,
Appstle Team

October 14, 2021

We will be using this app to provide our customers with an Interest free way to pay for goods over a 10 month period. A few workaround needed but with some great help from Junaid We are almost there.

Chain Driven Cycles
Ireland
About 2 hours using the app
Appstle Inc. replied December 9, 2021

Thank you for your kind words. Please feel free to reach out to us if any other help is required.

April 20, 2022

I have just installed this app and had a good support chat. I am looking forward to seeing how it works once I get the set-up completed.

Rosebud River Fibre Mill
Canada
About 1 hour using the app
September 29, 2021

I haven't used this app yet, so I can't say how great it works or how it serves my business. The customer support has been good so far

7K1 Cuisine and Wellness
United States
About 1 hour using the app
March 19, 2022

the integration support is flawless, now it's trying to configure it for our needs but the interface is clean and the integration is dummy-proof.

Do Good Coffee
United Kingdom
About 1 hour using the app