Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (3,919)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription services on Shopify, praising its user-friendly and customizable features such as "Build-A-Box" and widgets. They appreciate the intuitive interface that simplifies setting up and managing various subscription models. The app's reliable performance and responsive customer support are also noted for effectively resolving issues, making it a valuable tool for enhancing customer experiences with subscriptions.

July 15, 2021

We are using this app to provide recurring billing for our customers. It is easy to configure and tech support is good. They helped us to add it to our theme without charge. Thanks Appstle

My Cushion Grip
United States
8 days using the app
Appstle Inc. replied July 15, 2021

Thanks for your kind words. We will make sure to keep up this great work for our customers.

September 11, 2023

Just tested it all works. They cleared up initial issues for me. A competitor uses this, honestly, so that's why we chose this app. Lookign forward to updating our results here.

PurgeSuddenly
United States
8 days using the app
Appstle Inc. replied September 12, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

November 22, 2021

Excellent ! The team is very responsive, they give very good advice, thank you very much to the Appstle team!

Vintage Brothers.
France
8 days using the app
Appstle Inc. replied November 22, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

February 28, 2022

I really like how easy and intuitive setting up Appstle has been. It appears to be the best solution for a prepaid subscription based model with a customer portal. The support team is super friendly and helpful

Antonellis Cheese
United States
8 days using the app
Appstle Inc. replied February 28, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

June 14, 2022

I was looking for the most user friendly plugin for subscriptions for my Shopify store and i came across Appstle - easy and simple

Titan Swag
United States
8 days using the app
Appstle Inc. replied June 14, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

November 2, 2023

Amazing support! I researched subscriptions apps and this one looked the cleanest, had the best reviews, and was priced reasonably and affordably.

Plus, they manually integrated a widget for us late in the evening and it looks beautiful. Thank you Appstle!

Carnivore Candy PNW
United States
8 days using the app
Appstle Inc. replied November 3, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

Edited December 8, 2023

Ash was excellent as chat support - one of the few times that a chat experience was as good as a telephone call.
The app itself could do with more design options on the product page, like allowing us to upload an image file.

SLEEPZZZ .
Australia
7 months using the app
November 13, 2023

Brandon helped me right away with great customer service. He answered all my questions and got back to me within 15 minutes. Big fan.

Hell Babes
United States
7 days using the app
Appstle Inc. replied November 14, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

August 10, 2022

This app has really stressed me out. I want to offer our customers a pre-pay subscription option, where we win with cash-flow, and they win with a product discount. However the shipping profiles / settings do not make any sense, as I don't want them to get free deliveries that I don't deem them to be entitled to.
I am told it's not possible to create a pre-pay option where our current website delivery charges are applied (free delivery when you spend £40). With the pre-pay option, if a customer spends £40 total spread across 3x deliveries (i.e. we spend 3x the amount on deliveries - about £8 x 3) they get free delivery, which is exactly NOT what I want as we just loose money (if we spend £8 on each delivery, it means we spend £24 delivery for a total pre-pay order of £40). I need them to spend at least £40 for each DELIVERY (so that's £120 total for 3x separate delivery slots) to get free delivery. But apparently this is not possible, which I find really unhelpful.
Some of the chat people are helpful, but it takes longer than expected for them to reply and one just left the chat today and was marked as 'away' without warning. I wish there was a phone number I could call so someone could just talk it through with me.
Also, when you've created a new delivery profile, these can't be edited. So if you get one little thing wrong that you want to change, you have to do it all again.

Bath Culture House Ltd.
United Kingdom
8 months using the app
Appstle Inc. replied January 10, 2024

Dear Merchant,

This is Ria, the co-founder of Appstle. I sincerely apologize for your less than stellar experience with us. Since the time of the review, we have made a lot of feature additions and updates at Appstle, which cover the concerns you have raised. Merchants can now edit/update an existing shipping profile without having to re-create from scratch.

Please do not hesitate to reach out to me at ria@appstle.com or support@appstle.com if you have any other questions.

February 10, 2022

The team at Appstle has been incredible. We are a small company, but they have worked with us like we are very important to them and helped us resolve our problem quickly.

Shop Bonnie Bee
United States
7 days using the app
Appstle Inc. replied February 10, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.