Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (3,914)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription services on Shopify, praising its user-friendly and customizable features such as "Build-A-Box" and widgets. They appreciate the intuitive interface that simplifies setting up and managing various subscription models. The app's reliable performance and responsive customer support are also noted for effectively resolving issues, making it a valuable tool for enhancing customer experiences with subscriptions.

January 10, 2022

Amazing support and the app is functioning exactly how we want it to, The support team really went above and beyond to help me integrate the app onto the theme. They even wrote new code to integrate the app onto areas of the site that doesn't come by default. Great app!

proteinpoppers
United States
6 days using the app
Appstle Inc. replied January 10, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

April 23, 2021

So far this is amazing both in function and support. 10x better experience than with any of the other big subscription systems. Great job Appstle team! Keep up the momentum and I'm sure you guys will be going places!

Pasta Night
Canada
6 days using the app
Appstle Inc. replied May 3, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!

June 2, 2023

Easy to use and quick support. What more is there to say, they have the two best things you need from an app like this.

Chapman Outdoors
Canada
6 days using the app
Appstle Inc. replied June 2, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

August 22, 2023

Relatively smooth onboarding so far. Their pricing is very fair and pretty intuitive user interface.

Shield
United States
6 days using the app
Appstle Inc. replied August 24, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

November 2, 2023

Great app AMAZING service, exceeding expectations every time without fail.

Onnutri
United Kingdom
5 days using the app
Appstle Inc. replied November 3, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

Edited April 30, 2021

I received very helpful customer support from the Appstle team. Thank you for the swift response and useful information.

True Food Missoula
United States
5 days using the app
Appstle Inc. replied May 3, 2021

Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)

July 9, 2021

Fast response from the support to help me with the personalized layout. and clean layout from the app

EmojiPatch™
Singapore
5 days using the app
Appstle Inc. replied July 9, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.

August 16, 2021

Very fast and helpful customer service, tons of great features. Currently planning on a multi product subscription service that I've been searching for in many apps.

Azolla Bar
United States
5 days using the app
Appstle Inc. replied August 16, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

August 26, 2023

I am legit blown away by this app! The customizations are literally endless and it offers migration services if you have a subscription program elsewhere and want to move the products and your current customers to Shopify. I am not super tech savvy at all and the support team has been so amazing about walking me through every step of the way. Plus my customers will have so much more control over their subscription than they did on my Wix plan.

Funky Birdie Amber
United States
5 days using the app
Appstle Inc. replied August 27, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

August 18, 2023

I really am so confused as to how this app has so many reviews. I switched over from recharge to Appstle thinking I could save a few bucks but this app has lost me thousands of dollars. Their platform is outdated and very limited. They also failed to transfer over 100 of my recharge customers and their customer support doesn't seem to care. The customer portal for my customers also doesn't connect and is very limited. You are also unable to set up influencers on a free box without a card on file or jumping through major hoops and it can not be reoccurring. If you sell a monthly subscription box, do NOT GET THIS APP!!! STAY AWAY!! If you sell single products on a subscription then this app should work fine.

But it's been a massive headache, they failed to take my recharge transfer seriously and I have been losing money every month with constant errors to my customers that were transferred and not transferred correctly and even simple things and users not being able to login to their portal to update their shipping address.

STAY AWAY! Not worth saving money. These reviews have to be fake. Their customer support is all outsourced from India.

Chasin' Unicorns
United States
5 months using the app
Appstle Inc. replied January 10, 2024

Dear Merchant,

This is Ria, the co-founder of Appstle. I am sorry to hear that you had a less than stellar experience with us.

The migration process is heavily dependent on the data we receive and we always advise merchants to review the migrated subscribers before things are taken live with Appstle. We also have a very hands-on migrations team that reviews the data thoroughly to ensure there are no errors. We do not make things live on Appstle unless we get the green light from the merchant! Sometimes, unfortunately, if the data we receive from the other app has inaccuracies or gaps, things might get delayed. However, rest assured, our team will hold your hand throughout the process.

Regarding your concern on influencer marketing, a subscription can not be created in Shopify V2 without a card on file. This is true for all Shopify V2 compatible Subscription apps.

We hope things are now working for you as expected and that your subscriptions journey is going well with Appstle. Please do not hesitate to reach out to me at ria@appstle.com or support@appstle.com if you have any other questions. We are available 24x7x365.