Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (3,908)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription services on Shopify, praising its user-friendly and customizable features such as "Build-A-Box" and widgets. They appreciate the intuitive interface that simplifies setting up and managing various subscription models. The app's reliable performance and responsive customer support are also noted for effectively resolving issues, making it a valuable tool for enhancing customer experiences with subscriptions.

February 20, 2023

Was interested in the app with all the reviews but when I scheduled a demo nobody showed up and nobody contacted me. Not interested in trying an app that does not offer good service.

Kalamazoo Candle Company
United States
4 months using the app
Appstle Inc. replied February 20, 2023

Dear Merchant,

This is Ria, the co-founder of Appstle. We sincerely apologize for missing the demo call. There was a Calendly mix-up and the event went into a wrong category. Our Merchant Success Manager has reached out to you to re-schedule the call, at your convenience. Looking forward to hearing back from you.

Regards,
Ria

September 17, 2023

These guys are absolutely fantastic. Sometimes I can't sleep because I wear so many hats as we build out our company and I start a chat with them at 2:30 AM. They are always there and will work with me for hours on the littlest projects. These little projects seem so unnecessary to some but as a professional entrepreneur we know they're extremely important! Thanks Appstle, you guys are the best

Pranayama
United States
4 days using the app
Appstle Inc. replied September 18, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

July 8, 2023

First of all, when it comes to services... no matter how good the product is, if the customer service is bad. I will never recommend it. But the person whom I chatted with, is very friendly and helped me to set up our website subscription. So I recommend this app.

beysiclifestyle
United States
4 days using the app
Appstle Inc. replied July 8, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

May 5, 2021

I chose this app because I was attracted to the well-designed UI. Of course, it has all the features you need. I'm especially happy with full-time support. I am Japanese and not good at English, but they kindly helped me solve the problem.

全感覚スパイス
Japan
4 days using the app
Appstle Inc. replied May 5, 2021

Thank you for the great review! We’re glad that you loved our UI :)

Edited May 31, 2022

Pretty easy integration, Had an issue with a customer having a broken 'Manage Subscription" link, they fixed it. Then had a link that expired, learned Shopify has a 7 day expiration day for links. Now I have to help customers create an account on my site so they can always access their subscriptions. Seem convoluted but appstle tech support was good. 5 Month Update- Customer Service is a highlight of their company, great support!

Mat's Beard Bar
United States
4 months using the app
November 20, 2022

Great price but I’ve been waiting over a week for their developers to move only 2 subscribers from bold to appstle and no response or resolution. This is my second time making the request so I’m still paying bold while waiting for appstle to do something they claim is super quick and easy.

Spotlight Body
United States
4 months using the app
Appstle Inc. replied January 10, 2024

Hi,

Thankyou for the feedback. We apologize for the delay caused in migrations. Since, the migration process involves data which is required from the previous app, we could not move subscribers to Appstle until all data was in place. Also, to make things faster and more hands on, since the time of the review, we have brought in a dedicated migrations team to work with merchants every step of the way.

We hope that you are enjoying your experience with Appstle Subscriptions. Please do not hesitate to reach out to us at support@appstle.com if you need any other assistance. We are available 24x7x365.

July 12, 2021

Customer service was awesome! I had many questions I needed answered before deciding on a subscription app, and I was able to get all my questions quickly answered via chat. Although we have just started testing this app, it seems to be robust, affordable, and easy to use. And you can easily give your customers free shipping on subscription orders.

eraclea skin care
United States
4 days using the app
Appstle Inc. replied July 12, 2021

Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.

March 28, 2022

I am just starting my granola business and I need to have a subscription service. I asked for help and the service tech assisted me and showed me how to use the app, etc. He was very patient and took his time to make sure that I understood and he even went in and helped me with the color scheme and the appearance of the app on the Shopify store. I am very pleased and will tell all my associates about this company.

Grandma’s Granola and More, LLC
United States
4 days using the app
Appstle Inc. replied March 28, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

September 26, 2023

The customer support is outstanding as well. Whenever I encountered a hiccup or had a question, the support team was prompt and helpful in their responses. They went above and beyond to ensure I had a smooth experience.

One feature I particularly appreciate is the customization options. Appstle allows you to tailor configurations to your specific needs, ensuring that you have control over your apps without being overwhelmed by technical jargon.

Mucha Beauty Specialist
United Kingdom
4 days using the app
Appstle Inc. replied September 27, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

February 12, 2022

I found everything I need in this app and Nadeem helped me a lot setting it up and providing me all the solutions to my enquiries. Thank you Nadeem, thank you Appstle.

Cidrani EU
Slovenia
4 days using the app
Appstle Inc. replied February 12, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.