Reviews (3,735)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for subscription management and enhancing customer experiences. It features a user-friendly interface, customizable options such as build-a-box and flexible payments, and integrates seamlessly with various themes. The ability to easily modify subscription plans and the app's reliable performance are also highlighted. Additionally, the customer support team is praised for their responsiveness and effectiveness in resolving issues.
Refine
-
By rating
Just set up this app for my store. So far, so good. I like that it has a free tier (and reasonable plans), since I'm just getting started and want to test if subscriptions will work for me. Had to reach out for help with a small issue and support fixed it within 15 minutes. Thanks!
Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)
Very efficient and lovely experience with the support. I run a custom theme and I was not sure I could install the app but it was absolutely flawless. Thank you Kehanvi
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
This app is by far the best subscription app available. I used the big names, Bold, Recharge etc and they charge $60 a month. This app is free up to 300 subscriptions and provide 24/7 chat and they couldn't be more helpful. Such a good app and cannot reccoment enough!
Thank you so much for your support! We are so happy that you feel Appstle Subscriptions is the right fit for your business.
So far so great! I just added this app to my store and utilized the chat feature to work with live help to get me up and running! He was very helpful and helped me feel confident that this was the right choice in app for adding a subscription service to my store. I'm very happy with everything so far!!
Thank you so much for your support! We are so happy that you feel Appstle Subscriptions is the right fit for your business.
This app is so simple to use! And the 24/7 support makes set up so quick and easy! Some other apps don't charge automatically for subscriptions but this one does which makes things so easy. I'm excited to watch sales rise with this subscription option.
Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.
great customer service, can't wait to add this to my store offerings. excellent help, above and beyond.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
I used this app to set up a subscription box, and the setup and customer service was flawless and set up in less than 10 minutes. In fact- most of the time was me explaining how I wanted it to work and their team was helpful and thorough to make sure it was up and running exactly how I wanted it and ready to go on my site. I would highly recommend!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Mitanshu was awesome helping me set up. This app is exactly what I needed! Thank you again for all your help.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve
App is ok but support is not, Mann in particular. I used every resource available but still was unable to resolve issues. When I asked for help I was just given a simple answer and the support chat was ended without me having an opportunity to follow up and Mann never asked if I needed anything else or if my issue was resolved. I have felt with many different types of support through Shopify and this has by far been the worst
Dear Merchant,
We are sorry to hear you had a less-than-stellar experience with us. Our intention is never to make our merchants feel that we are unreachable.
Our team has curated a short loom video specifically going over the subscription model that you are looking for, explaining limitations and workarounds along with it through the email along with short tutorial videos attached for our Appstle Menu feature as a workaround for your model.
If you need any help with the setup or if you would like to schedule a call with our support specialists, feel free to reach out to us anytime.
Thank you for your valuable feedback.
Amazing customer service from Hussain! Very quick and professional service. Easy to work with moving forward
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.