Reviews (3,337)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

February 15, 2024

Very Good Support

AtmosC Air Purifiers
Canada
7 months using the app
Appstle Inc. replied February 16, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

January 22, 2024

I wanted to make sure that the app was able to do what I needed before I added it to my site. I sent a message after 7 pm at night and still got an immediate response! They made me a simple how-to video showing me exactly how to do what I needed it to. I am amazed by their customer service already!

My Store
United States
About 22 hours using the app
Appstle Inc. replied January 23, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

March 29, 2024

Really good IT support!

Wellmastic
Sweden
About 16 hours using the app
Appstle Inc. replied March 30, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

January 20, 2024

Mona was awesome. I was helped for 3 hours and he/she? stuck with me the whole time! Awesome customer service. Thank you!

Kelly Arce Creative
United States
About 2 months using the app
Appstle Inc. replied January 21, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

February 8, 2024

Brilliant partner to use for subscription offerings; fantastic optionality and always on hand to help with any questions. 5*

Nature's Selection
United Kingdom
About 1 month using the app
Appstle Inc. replied February 10, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

December 16, 2023

The app has a lot of capabilities and the support team works extremely hard to find solutions for your particular needs. I'm really pleased with the customer service and options within the app.

Primary Beans
United States
About 2 years using the app
Appstle Inc. replied December 17, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

January 14, 2024

I have only had this app for a week after transferring across from another but the customer service has been incredible the entire step of the way.

Maternally Happy
Australia
About 1 month using the app
Appstle Inc. replied January 15, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

February 2, 2024

Customer service A+++. Highly recommend

HygieneLab
United States
7 months using the app
Appstle Inc. replied February 3, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

Edited February 2, 2024

Incredible assistance from Muhammad and the support team. I realized I'd made an error in my original setup that would make future subscription orders difficult to manage for my fulfillment team. The Appstle team was able to direct me to an easy to follow help page which explained the settings I needed to adjust, and then when a bulk correction needed to be made to fix my prior errors they handled it quickly and correctly! By far the best shopify app support i've ever encountered!

Dear Mushka
United States
About 1 month using the app
Appstle Inc. replied December 29, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

April 29, 2024

Bastante práctica e intuitiva. La ayuda de soporte excelente. :)

Flora 01
Mexico
11 months using the app
Appstle Inc. replied May 1, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.