Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust invoicing capabilities and user-friendly design. They appreciate its customizable invoice templates, ability to handle complex VAT challenges, and integration of VAT exempt functions. The app's customer support is consistently praised for being responsive and proactive. Merchants also note the clean invoice templates, easy setup, and quick customization implementation. The app is valued for streamlining the invoicing process and saving businesses time.

October 17, 2023

Does what it promises out of the box, with enough flexibility to adjust to your own needs when those arise. The team has been very helpful making both smaller and bigger adjustments based on our requirements, every time with great result. Definitely recommend!

Almost 2 years using the app
Sufio replied October 31, 2023

Thank you very much for your kind words! Our support team are always on hand to address any of your concerns, big or small, and will always look for custom solutions to make sure we fit seamlessly with your desired workflows.

October 26, 2023

They really fantastic and fast at implementing customisations! I had an idea to sort products on the invoice as ascending by sku number to making packing orders for the dispatch team. This was not a current option they offered but it was implemented in a matter of hours! I highly recommend Sufio!

Little Difference
New Zealand
Over 1 year using the app
Sufio replied October 31, 2023

Thank you very much! Indeed, customization is something we take pride in and we always encourage our users to reach out and discuss their needs with us. Whether it's from the frontend or backend, we will always try to find a way to make it work :)

November 7, 2023

Very efficient and user friendly app. The customer service was also very reactive and helpful when I requested a custom for my business. Thanks!

About 2 years using the app
Sufio replied November 24, 2023

Thank you very much! Our support team work hard to be there for our users in a timely manner, as we understand the importance of our product and what it can bring to our users. Reach out any time again if you need more assistance!

November 8, 2023

Brilliant app - the team are excellent and responsive. I have had them making numerous tweaks to my requests - creating different invoice templates depending on whether it is a retail or wholesale client. Nothing is too much trouble and I have found the app has resolved many other issues - I can now easily run my wholesale and retail business alongside without the need to work arounds. Highly recommend.

Emily Nixon
United Kingdom
About 1 month using the app
Sufio replied November 24, 2023

Thank you so much for taking the time to share your review, we really appreciate it! We love to hear how helpful we have been for your business. It's Sufio's mission to fit as seamlessly as we can into your store and take away the stress of invoicing and its various demands - and we do love a challenge :)

August 31, 2023

We are using Sufio for a while, which works good for us, and we had to reach out to Sufio's Customer Service. The contact between customer service was very fast and they did what they said to do. So within a working day the setting were adjusted and our customer benefited from this change. Great Service.

Over 2 years using the app
Sufio replied September 6, 2023

Thank you for your review! We take pride in our support team's efficiency as we understand that time is so important when it comes to keeping things running smoothly in your business.

Let us know if we can assist you any time again :)

November 8, 2023

This Sufio app is very great with many useful functions, we totally recommend this app if you are looking for an app regarding Invoice operation with Shopify. Their support is also amazing! They try to think what's the best solution for our case and they give us the perfect advices. Thank you so much for your kind help as always.

Yamazaki Home Europe
About 2 months using the app
Sufio replied November 24, 2023

Thank you for your lovely words! I'm so glad to hear our team have been helpful to you. Indeed, we do what we can to bring you custom solutions as we understand each store can have its own unique requirements and this is what helps our app to grow :)

September 24, 2023

If your business operates in EU, you cannot surive without Sufio services! Company details and registration numbers in invoice, payments by bank deposit and credit cards, VAT taxes with exemptions per product, credit invoices for refunded items, and all other taxation stuff to make your accountant happy. Not to mention reports which you have to submit to State Revenue service - Sufio provides easy to export reports and summaries.
Last but not least - excellent customer service which dives deep in your issue and provides solution.

5 months using the app
Sufio replied October 31, 2023

Such a nice review of our services, I'm so happy to hear how helpful we have been to your store!

Invoicing can be complex topic and a source of confusion for many store owners, which is why Sufio is always expanding its features to accommodate as many of these needs as possible.

We were delighted to assist you :)

September 20, 2023

The best professional invoice editor according to European and Swiss needs. (VAT etc) The support service is always present and helpful and ready to personalize your invoice.

Xios Store SNC
Over 1 year using the app
Sufio replied October 31, 2023

Thank you very much for your review! We pride ourselves on bringing B2B solutions to our users so I'm glad to hear this has been of assistance to you!

September 11, 2023

The best app. The people are so helpful and will do whatever they can to make it work for you! Can't recommend it enough.

Temple St. Clair
United States
5 months using the app
Sufio replied October 31, 2023

Thank you very much! Our support work hard to make sure we can accommodate each of our customer's needs through various custom solutions, making sure we fit in with your store :)

August 18, 2023

This is a great plugin and it's massively cut down our workflow, it would be amazing to have the option to send automatic proformas to certain clients if you have any development in the future:)

United Kingdom
5 months using the app
Sufio replied September 6, 2023

Thank you very much! Our aim is to reduce our user's workload as much as possible and to bring automation into invoicing as much as possible, so I'm glad to hear this has been helpful to you. Indeed, there's room for improvement on other documents in terms of automation and this is something our Development will always be trying to expand on always.