Reviews (564)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced invoicing capabilities, especially in handling VAT and quotes for B2B and B2C transactions. It supports multi-language options, EU compliance, and integrates with payment systems like Stripe. The interface is user-friendly, and the app allows for customizable invoices and auto-generation based on order tags. Customer support is noted for its responsiveness and ability to quickly address custom requests and technical issues.

Edited January 21, 2021

Developer finally provided a great workaround to view amount due on each invoice from the home screen, hoping for quick native implementation, for now we will bookmark the special url.
The "Due" status still overrides the "Partial" status tag...maybe add a new tag that says "Partial Due"???
Clean, simple app but very basic for the cost. Can't search/filter by customer. A simple filter by customer ...

Rusty Dog Coffee
United States
Over 1 year using the app
Sufio replied October 8, 2020

Thank you for taking your time writing this review. We appreciate your honest feedback, which raised a concern on our end.

Although we like you think of our app as clean and ...

June 8, 2019

I used Sufio for almost a year and found the support team very helpful, it was a great invoicing App but the the product lacked simple editing ability after an invoice has been paid like changing the billing address at the customers request, load times were also very slow when dealing with high numbers of invoices and can be a little buggy. I have since switched to Order printer pro and find it ...

Mushroom Catering
Australia
10 months using the app
Sufio replied August 7, 2019

Hi John, thanks for your review. Sorry to hear that you felt Sufio wasn't right for you.

I couldn't find a support ticket from you asking about editing paid invoices, but ...

August 5, 2017

The app is okay if you only have 1-2 orders to fulfill a day, but the load time is simply way too slow to use, and it is missing certain important things such as customer notes, and a breakdown of item in such things as kits. Support is really good and I will use this app in the future once the bugs have been worked out. James.

Lit Cosmetics
Canada
About 2 months using the app
Sufio replied August 12, 2019

Hi there,
Since your review was posted we have significantly upgraded our infrastructure to ensure timeouts like this no longer happen.
We also have a new version of Sufio, ...

Edited August 15, 2018

Lovely invoices but beware of the VAT exemption claims - they aren't technically correct

The EU VAT rules state that you can only deduct the VAT if the company provides a valid VAT number AND that the goods are being shipped outside of the country where the order is shipped from...

We are a UK company so EU businesses outside of the UK, with a valid VAT number, can order VAT free ONLY if the ...

Stickers4dotcom
United Kingdom
29 days using the app