Reviews (556)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and extensive customization options. Key features include automation that simplifies the invoicing process, professional designs that boost brand image, and detailed VAT management ideal for EU businesses. It also supports multiple languages and currencies, making it suitable for global commerce. Merchants appreciate its seamless Shopify integration and consider it a cost-effective solution for professional invoicing, enhancing operational efficiency and financial compliance.

November 26, 2024

Excellent customer support. Invoices were auto-generated for all of our orders, rapidly exceeding our plan's limit. We only need to generate a handful of invoices, either for B2B orders or when B2C customers request this. Lewis set up a custom rule in our account to only auto-generate invoices for orders with the tag "wholesale" and removed the limit on our account (because we had exceeded the invoice limit) so that we could manually generate invoices again for B2C orders not containing the "wholesale" tag. All of this happened within under 5 minutes, hence I'm leaving this review. Very impressed!

Ra Optics
United States
About 2 months using the app
October 22, 2024

Sufio is a great addition for working with B2B orders on non-shopify plus stores. Being able to (auto) create Invoices for certain orders (based on tags) and being able to fully modify/clone/delete them afterwards is great.

Also useful for keeping track what invoices are paid, and what invoices are sill waiting for payments.

Support is quick and effective.

DSV Games
Netherlands
8 days using the app
Sufio replied November 5, 2024

Thank you so much for your kind feedback!

We’re glad to hear that Sufio has been a valuable addition for managing your B2B orders, especially with features like automatic invoice creation based on tags and the flexibility to modify invoices as needed.

September 10, 2024

I had an excellent experience with Sufio! Their support team, especially Lewis, was incredibly responsive and helpful throughout the entire process. They guided me step-by-step in setting up my subdomain and resolving any technical issues. The team's patience and expertise really stood out, and I appreciated their fast and efficient communication. My invoices are now working perfectly, and the spam notification issue has been completely resolved. Highly recommend their service to anyone looking for reliable and professional support!

IrisArtwork
Netherlands
About 2 months using the app
Sufio replied September 27, 2024

Thank you very much for your kind and detailed review! We truly appreciate it. :)

It was our pleasure to support you throughout the process of the subdomain setup, and we're delighted to hear that your invoices are now configured as desired!

September 25, 2024

Great app for invoicing.
I also needed to be able to edit and enter lot numbers and be able to extract reports with the added field. Sufio helped me get exactly what I was looking for.
Quick communication.

seedme
Canada
29 days using the app
Sufio replied September 27, 2024

Thank you for taking the time to leave us a review! :)

It's great to hear that you appreciate our fast and efficient communication.

October 2, 2024

Sufio is a user-friendly tool for creating and managing professional invoices, and it offers a number of attractive features that significantly simplify the process of invoicing.

The interface is intuitive and easy to navigate, making invoice creation simple even for beginners.

L'Atelier du Champagne
Netherlands
7 days using the app
Sufio replied October 4, 2024

Thank you for your nice review!

We're delighted to hear that you find our invoicing app helpful and user-friendly. :)

October 7, 2024

Sufio has been excellent for our Shopify invoicing. It's easy to use, syncs seamlessly, and the customer service is always helpful. Highly recommend!

Medisa
Australia
About 2 months using the app
Sufio replied October 9, 2024

Thank you for your kind words! :)

We're thrilled to hear that Sufio has been a great solution for your Shopify invoicing needs and that you'd recommend our app further!

November 28, 2024

Great addon for our store and extremely helpful support!

KROF
Australia
3 months using the app
October 18, 2024

The Sufio Professional Invoicing App is user-friendly, easy to set up, and offers great features like automatic invoicing. The customer support is prompt and helpful.

The Herbtender
United Kingdom
7 days using the app
Sufio replied October 23, 2024

Thank you so much for your wonderful review!

We're thrilled to hear that you find our app user-friendly and that you're enjoying our features. It's also great to know that you're happy with our Customer Support Team. :)

July 18, 2024

Such a great bit of software. Such great value for money!!! The best part is there are some custom automations that can be done to give the right customers the right docs they need!!!

Secret Linen Store
United Kingdom
Over 1 year using the app
Sufio replied July 22, 2024

Thank you very much for taking the time to share your lovely review! We're delighted to hear that you find our automated solutions so beneficial.

August 16, 2024

I recommend Sufio for customer invoicing. The invoices can be adjusted to suit your needs, thanks to the very responsive technical support.

Topo Designs - Europe
France
Over 2 years using the app
Sufio replied August 19, 2024

Thank you for your nice review! :)

Our Technical Support Team works hard to solve the user's queries as fast as possible.