Reviews (557)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.

November 26, 2024

Excellent customer support. Invoices were auto-generated for all of our orders, rapidly exceeding our plan's limit. We only need to generate a handful of invoices, either for B2B orders or when B2C customers request this. Lewis set up a custom rule in our account to only auto-generate invoices for orders with the tag "wholesale" and removed the limit on our account (because we had exceeded the invoice limit) so that we could manually generate invoices again for B2C orders not containing the "wholesale" tag. All of this happened within under 5 minutes, hence I'm leaving this review. Very impressed!

Ra Optics
United States
About 2 months using the app
Sufio replied December 5, 2024

Thank you so much for your detailed and positive feedback!

We're thrilled to hear that Lewis was able to quickly set up a custom solution tailored to your needs and resolve the issue efficiently. Our goal is to make your experience as seamless as possible, and it's fantastic to know we met your expectations.

October 22, 2024

Sufio is a great addition for working with B2B orders on non-shopify plus stores. Being able to (auto) create Invoices for certain orders (based on tags) and being able to fully modify/clone/delete them afterwards is great.

Also useful for keeping track what invoices are paid, and what invoices are sill waiting for payments.

Support is quick and effective.

DSV Games
Netherlands
8 days using the app
Sufio replied November 5, 2024

Thank you so much for your kind feedback!

We’re glad to hear that Sufio has been a valuable addition for managing your B2B orders, especially with features like automatic invoice creation based on tags and the flexibility to modify invoices as needed.

September 10, 2024

I had an excellent experience with Sufio! Their support team, especially Lewis, was incredibly responsive and helpful throughout the entire process. They guided me step-by-step in setting up my subdomain and resolving any technical issues. The team's patience and expertise really stood out, and I appreciated their fast and efficient communication. My invoices are now working perfectly, and the spam notification issue has been completely resolved. Highly recommend their service to anyone looking for reliable and professional support!

IrisArtwork
Netherlands
About 2 months using the app
Sufio replied September 27, 2024

Thank you very much for your kind and detailed review! We truly appreciate it. :)

It was our pleasure to support you throughout the process of the subdomain setup, and we're delighted to hear that your invoices are now configured as desired!

October 15, 2024

By far the best invoicing software for Shopify. Helps a lot with VAT and allows us to send quotes for bigger orders.

Stálsmíði.is
Iceland
About 2 months using the app
Sufio replied October 17, 2024

Thank you for taking the time to leave us a review!

We're delighted to hear that our invoicing solution has been the best fit for your Shopify store and that it has been helpful with VAT exemptions and sending quotes for larger orders.

December 2, 2024

awesome support, great app

Copackr Europe
Belgium
Over 7 years using the app
Sufio replied December 5, 2024

Thank you for taking the time to leave us a review!

We’re thrilled to hear that you’re happy with both our app and our support. As one of our long-standing customers, your continued trust and loyalty mean the world to us.

September 25, 2024

Great app for invoicing.
I also needed to be able to edit and enter lot numbers and be able to extract reports with the added field. Sufio helped me get exactly what I was looking for.
Quick communication.

seedme
Canada
29 days using the app
Sufio replied September 27, 2024

Thank you for taking the time to leave us a review! :)

It's great to hear that you appreciate our fast and efficient communication.

October 7, 2024

Sufio has been excellent for our Shopify invoicing. It's easy to use, syncs seamlessly, and the customer service is always helpful. Highly recommend!

Medisa
Australia
About 2 months using the app
Sufio replied October 9, 2024

Thank you for your kind words! :)

We're thrilled to hear that Sufio has been a great solution for your Shopify invoicing needs and that you'd recommend our app further!

October 2, 2024

Sufio is a user-friendly tool for creating and managing professional invoices, and it offers a number of attractive features that significantly simplify the process of invoicing.

The interface is intuitive and easy to navigate, making invoice creation simple even for beginners.

L'Atelier du Champagne
Netherlands
7 days using the app
Sufio replied October 4, 2024

Thank you for your nice review!

We're delighted to hear that you find our invoicing app helpful and user-friendly. :)

November 28, 2024

Great addon for our store and extremely helpful support!

KROF
Australia
3 months using the app
Sufio replied December 5, 2024

Thank you for your kind words! :)

We’re delighted to hear that our app is a great fit for your store and that you find our support so helpful.

October 18, 2024

The Sufio Professional Invoicing App is user-friendly, easy to set up, and offers great features like automatic invoicing. The customer support is prompt and helpful.

The Herbtender
United Kingdom
7 days using the app
Sufio replied October 23, 2024

Thank you so much for your wonderful review!

We're thrilled to hear that you find our app user-friendly and that you're enjoying our features. It's also great to know that you're happy with our Customer Support Team. :)