Reviews (564)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced invoicing capabilities, especially in handling VAT and quotes for B2B and B2C transactions. It supports multi-language options, EU compliance, and integrates with payment systems like Stripe. The interface is user-friendly, and the app allows for customizable invoices and auto-generation based on order tags. Customer support is noted for its responsiveness and ability to quickly address custom requests and technical issues.

December 2, 2024

awesome support, great app

Copackr Europe
Belgium
Over 7 years using the app
Sufio replied December 5, 2024

Thank you for taking the time to leave us a review!

We’re thrilled to hear that you’re happy with both our app and our support. As one of our long-standing customers, your continued trust and loyalty mean the world to us.

February 18, 2025

Amazing app and the support is top notch, really recommended!

Atelier Rebul
Belgium
6 months using the app
Sufio replied February 19, 2025

Thank you so much for your kind words!

We're thrilled that you're enjoying our app and that you appreciate our support. Your recommendation means a lot to us. :)

February 14, 2025

Réponse rapide et efficace, personnel fort agréable :)

Bloon Paris US
United States
5 months using the app
Sufio replied February 19, 2025

Un grand merci pour votre avis ! :)

Nous sommes heureux que notre service et notre équipe vous aient donné entière satisfaction.

January 16, 2025

Sufio has been amazing! Their team helped me customize everything exactly as I needed, and now it works perfectly. The support was quick, friendly, and super helpful. Highly recommend Sufio for anyone looking for seamless invoicing solutions!

CLUB 24
Netherlands
About 2 months using the app
Sufio replied January 20, 2025

Thank you so much for your awesome review!

We’re thrilled to hear that Sufio has met your expectations and that our Customer Support team was able to assist you in customizing everything to your needs.

November 28, 2024

Great addon for our store and extremely helpful support!

KROF
Australia
3 months using the app
Sufio replied December 5, 2024

Thank you for your kind words! :)

We’re delighted to hear that our app is a great fit for your store and that you find our support so helpful.

November 26, 2024

Excellent customer support. Invoices were auto-generated for all of our orders, rapidly exceeding our plan's limit. We only need to generate a handful of invoices, either for B2B orders or when B2C customers request this. Lewis set up a custom rule in our account to only auto-generate invoices for orders with the tag "wholesale" and removed the limit on our account (because we had exceeded the invoice limit) so that we could manually generate invoices again for B2C orders not containing the "wholesale" tag. All of this happened within under 5 minutes, hence I'm leaving this review. Very impressed!

Ra Optics
United States
About 2 months using the app
Sufio replied December 5, 2024

Thank you so much for your detailed and positive feedback!

We're thrilled to hear that Lewis was able to quickly set up a custom solution tailored to your needs and resolve the issue efficiently. Our goal is to make your experience as seamless as possible, and it's fantastic to know we met your expectations.

November 1, 2024

Tolle App....
Toller Support.... Egal wenn mal irgendein Problem auftauchen sollte, oder eine Frage auftaucht … Es wird einem schnell und unkompliziert geholfen !!!!
Ich bin froh mich für diese Rechnungsapp entschieden zu haben.

BELIEFLORE
Germany
About 1 year using the app
Sufio replied November 5, 2024

Vielen Dank für Ihre freundlichen Worte!

Es freut uns sehr zu hören, dass Sie mit unserer App und unserem Support zufrieden sind. Es ist unser Ziel, bei Fragen oder Problemen schnell und unkompliziert zu helfen – großartig, dass Sie dies so erleben!

November 26, 2024

Super Produkt und genau das was wir benötigen. Nicht zu viel nicht zu wenig. Der Support ist ebenfalls Top! Schnelle Rückmeldung zur jeder Zeit.

Getriebeshop24
Germany
25 days using the app
Sufio replied December 5, 2024

Vielen Dank für Ihr tolles Feedback! :)

Wir freuen uns sehr, dass unser Produkt genau Ihren Anforderungen entspricht und dass Sie mit unserem Support zufrieden sind.

January 16, 2025

Great customer service. I had a specific request in relation to tax exemptions, and they provided a custom solution within a day.

OlvLimits
Netherlands
2 days using the app
Sufio replied January 20, 2025

Thank you for your fantastic feedback!

We’re so glad to hear that our Customer Support team could assist you with your tax exemption request and provide a solution so quickly.

February 19, 2025

10/10! Amazing support and great product! Keep it up!

ShirtUp!
Netherlands
1 day using the app
Sufio replied February 21, 2025

Thank you for your awesome review! :)

We're so glad to hear you’re happy with our app and Support Team. Your encouragement means the world to us!