Reviews (557)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.
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Excellent customer support. Invoices were auto-generated for all of our orders, rapidly exceeding our plan's limit. We only need to generate a handful of invoices, either for B2B orders or when B2C customers request this. Lewis set up a custom rule in our account to only auto-generate invoices for orders with the tag "wholesale" and removed the limit on our account (because we had exceeded the invoice limit) so that we could manually generate invoices again for B2C orders not containing the "wholesale" tag. All of this happened within under 5 minutes, hence I'm leaving this review. Very impressed!
Thank you so much for your detailed and positive feedback!
We're thrilled to hear that Lewis was able to quickly set up a custom solution tailored to your needs and resolve the issue efficiently. Our goal is to make your experience as seamless as possible, and it's fantastic to know we met your expectations.
Sufio is a great addition for working with B2B orders on non-shopify plus stores. Being able to (auto) create Invoices for certain orders (based on tags) and being able to fully modify/clone/delete them afterwards is great.
Also useful for keeping track what invoices are paid, and what invoices are sill waiting for payments.
Support is quick and effective.
Thank you so much for your kind feedback!
We’re glad to hear that Sufio has been a valuable addition for managing your B2B orders, especially with features like automatic invoice creation based on tags and the flexibility to modify invoices as needed.
awesome support, great app
Thank you for taking the time to leave us a review!
We’re thrilled to hear that you’re happy with both our app and our support. As one of our long-standing customers, your continued trust and loyalty mean the world to us.
By far the best invoicing software for Shopify. Helps a lot with VAT and allows us to send quotes for bigger orders.
Thank you for taking the time to leave us a review!
We're delighted to hear that our invoicing solution has been the best fit for your Shopify store and that it has been helpful with VAT exemptions and sending quotes for larger orders.
I had an excellent experience with Sufio! Their support team, especially Lewis, was incredibly responsive and helpful throughout the entire process. They guided me step-by-step in setting up my subdomain and resolving any technical issues. The team's patience and expertise really stood out, and I appreciated their fast and efficient communication. My invoices are now working perfectly, and the spam notification issue has been completely resolved. Highly recommend their service to anyone looking for reliable and professional support!
Thank you very much for your kind and detailed review! We truly appreciate it. :)
It was our pleasure to support you throughout the process of the subdomain setup, and we're delighted to hear that your invoices are now configured as desired!
Sufio has been excellent for our Shopify invoicing. It's easy to use, syncs seamlessly, and the customer service is always helpful. Highly recommend!
Thank you for your kind words! :)
We're thrilled to hear that Sufio has been a great solution for your Shopify invoicing needs and that you'd recommend our app further!
Great addon for our store and extremely helpful support!
Thank you for your kind words! :)
We’re delighted to hear that our app is a great fit for your store and that you find our support so helpful.
Sufio is a user-friendly tool for creating and managing professional invoices, and it offers a number of attractive features that significantly simplify the process of invoicing.
The interface is intuitive and easy to navigate, making invoice creation simple even for beginners.
Thank you for your nice review!
We're delighted to hear that you find our invoicing app helpful and user-friendly. :)
Great app for invoicing.
I also needed to be able to edit and enter lot numbers and be able to extract reports with the added field. Sufio helped me get exactly what I was looking for.
Quick communication.
Thank you for taking the time to leave us a review! :)
It's great to hear that you appreciate our fast and efficient communication.
Really frustrating interface that doesn't allow you to search by order number or invoice number. Also very expensive for the functionality. Actively looking for a replacement...
Thank you for taking the time to share your feedback. We’re truly sorry to hear that you’ve found our interface frustrating and that our platform hasn’t fully met your expectations. While many of our users appreciate the simplicity and minimalist UI we strive to provide, we understand that everyone’s needs are unique.
Given that we haven’t received an inquiry in our Support mailbox regarding the issues you mentioned, we'd like to address them here:
1. Searching by order or invoice number: This functionality is available and can be accessed on the Filter page. If you’d like guidance on how to use this feature, our team would be happy to assist.
2. Pricing: We completely understand how important value is for your business. Our goal is to provide robust functionality and reliable service to support businesses worldwide. That said, we recognize that requirements vary, and we’re always open to hearing suggestions on how we can better meet your expectations. If you could share more about your specific needs, we’d be happy to explore how Sufio can better support you or even discuss custom pricing options. We’re also available for a quick call to better understand your challenges and provide tailored recommendations.
Please don’t hesitate to reach out to us at support@sufio.com—we’d love the opportunity to assist you further and improve your experience.