Reviews (394)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its professional invoicing, especially for B2B, praising its user-friendly interface, automatic features, and VAT handling. They appreciate the customization options, including invoice design adjustments and default payment terms. Exceptional customer support is noted for responsiveness and expertise in handling specific tax regulations. The app is valued for its seamless Shopify integration and the professional quality of its invoices.

August 10, 2016

We've been using Sufio for around 2 years ago, great product and excellent support! - TritonDatacomOnline.com

Tritondatacom
United States
Almost 3 years using the app
May 21, 2024

Super fast service. got a reply within minutes, Lewis set up a function that was missing in our shop. Issue was solved within minutes of realising it was an issue. thats a first for me. Thank you!!!

Banded Bracelets
Germany
Almost 3 years using the app
Sufio replied June 4, 2024

Thank you for showing appreciation for our speedy customer service. Please feel free to reach out to us again, anytime! :)

November 6, 2020

Simple and elegant app with just the features we needed. Great customer support and fast to respond. Willing to adapt to custom needs.

SprayFoamInsulation.com
United States
Almost 3 years using the app
Sufio replied November 6, 2020

Thank you so much for your kind review - you made our day! Please don't hesitate to ask us for help anytime! :)

January 9, 2020

Great app with great support. On multiple occasions, we had to contact support for adjustments to the invoice template and we always had a quick response and resolution

International Key Supply
United States
Almost 3 years using the app
Sufio replied February 4, 2020

Thanks for this lovely review, Sean. Glad we could help!

November 16, 2020

We are very satisfied both with the provided services and customer support. They helped us with finding the right solution for our invoicing workflow.

LOM
Slovakia
Almost 3 years using the app
Sufio replied November 18, 2020

Delighted to hear your words! :) Thanks for thanking your time to leave us your positive comment.

December 30, 2020

We spent a lot of time researching Invoice Apps to add to our Shopify business and Sufio was our first choice. The options of invoice formats to select from was a plus, but the Admin interface is what we utilize every day. We can quickly download past due invoices to send via email or print in mass as needed. If/When a customer needs a statement of account, we can quickly access their unpaid invoices, download a .csv file, make appropriate edits and send to the customer in seconds. Edits to invoices are also simple, quick and easy. Our business model requires we make minor changes to final invoices after items are sold and Sufio makes it very easy for us to make the changes ourselves. If we need assistance, Sufio's support team is fantastic. Quick responses, patience in understanding the issue and a genuine interest in helping us find the solution or alternative. Lastly, 65% of our customers pay for their product after the delivery of goods. For those paying by Credit Card, the Stripe functionality available through the electronic Sufio invoice makes it a seamless, efficient way to collect payment. Sufio has been instrumental in helping us grow our business and keeping cash flow under control.

IVF Store
United States
Almost 3 years using the app
Sufio replied January 7, 2021

Wow! We are truly humbled by your amazing feedback! Our customers' satisfaction is our utmost priority and so seeing a review like yours makes us really happy! We're glad our app has become instrumental in your business growth and we wish you all the best for your endeavours! Thank you very much for taking the time to write us this amazing review. :)

July 28, 2020

We have been using Sufio for three years. I then had to modify a function a bit - and got very, very quick help on the chat. This is a well thought out app. Cheers / Lars / BJOOKS.com

BJOOKS
Denmark
Almost 3 years using the app
Sufio replied July 28, 2020

Lars, thank you so much for your kind words and loyalty!
If there's anything else you'd need a helping hand, please know that we are here for you! :)

June 18, 2024

Lucy and the team have been so helpful with every request. Sometimes we can be annoying with requests and they are very patient with us and never fail to fix/fulfil what we are wanting to change.

Floralessence
New Zealand
Over 2 years using the app
Sufio replied June 20, 2024

Thank you for your nice review! It's our pleasure to help you with any request you may have. :)

November 25, 2020

Always excellent customer service from Djimi and the team at Sufio. They are always super friendly and quick to help with any issues that arise.

The Lock Shop
Australia
Over 2 years using the app
Sufio replied November 26, 2020

Glad to hear you enjoy our customer services, our team is always there for you and ready to answer all your questions in no time! Thank you for leaving your kind comment here. :)

November 30, 2023

Excellent support

Milbby.com
Spain
Over 2 years using the app
Sufio replied December 6, 2023

Thank you very much, we're glad to hear it :)