Reviews (396)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its professional invoicing, especially for B2B, praising its user-friendly interface, automatic features, and VAT handling. They appreciate the customization options, including invoice design adjustments and default payment terms. Exceptional customer support is noted for responsiveness and expertise in handling specific tax regulations. The app is valued for its seamless Shopify integration and the professional quality of its invoices.

October 8, 2019

Great app to generate professional invoices from Shopify. I recently had a synchronization problem with my shop customers, but the support service is very communicative and helped me out quickly.

deBesteKamer
Belgium
Over 1 year using the app
Sufio replied November 13, 2019

Thank you for this great review, Elien! We're glad we could help you out with the sync issue.

February 25, 2020

I've been working with the team at Sufio for more than a year. They are one of the most engaged, helpful teams I've used with any of our Shopify apps. Jan and Liam are extremely helpful, patient and knowledgeable. It's been a pleasure working with them, as they always make the extra effort to create the perfect solutions. I highly, highly recommend Sufio as an app!

Denali Home Collection
United States
Over 1 year using the app
Sufio replied March 4, 2020

Hi Peter, thank you for this fantastic review! Always a pleasure- don't hesitate to get in touch again in future if you need to.

February 23, 2018

Best tool for optimization of Order Management System

Labmaker 3
Germany
Over 1 year using the app
November 18, 2020

Sufio helped us automate our shipping processes to countries outside of the EU, by providing commercial invoices which we automatically sent to our warehouse for each order. Super efficient, easy set up and great customer service! Would definitely recommend it!

Organic Basics
Denmark
Over 1 year using the app
Sufio replied November 18, 2020

Happy to hear we've automated your invoicing process - we simply love hearing that we made our customers' lives easier! :) Thank you very much for leaving us your kind review.

October 26, 2023

They really fantastic and fast at implementing customisations! I had an idea to sort products on the invoice as ascending by sku number to making packing orders for the dispatch team. This was not a current option they offered but it was implemented in a matter of hours! I highly recommend Sufio!

Little Difference
New Zealand
Over 1 year using the app
Sufio replied October 31, 2023

Thank you very much! Indeed, customization is something we take pride in and we always encourage our users to reach out and discuss their needs with us. Whether it's from the frontend or backend, we will always try to find a way to make it work :)

Edited January 4, 2022

It works perfectly, and the support is AWESOME. I needed to implement some modifications, and they were super helpful. I'd recommend it to anyone.

Travelpro Europe
Spain
Over 1 year using the app
Sufio replied February 4, 2022

Our team prides itself on finding solutions for our users and I am glad we were able to assist you :)

July 18, 2024

Such a great bit of software. Such great value for money!!! The best part is there are some custom automations that can be done to give the right customers the right docs they need!!!

Secret Linen Store
United Kingdom
Over 1 year using the app
Sufio replied July 22, 2024

Thank you very much for taking the time to share your lovely review! We're delighted to hear that you find our automated solutions so beneficial.

Edited May 26, 2020

Since this app does all we expect from it, I won't say too much apart it does a nice job at creating bills in real time when orders are placed. Further than that, the support is amazing. Every problem finds its solution within twelve hours or so, and the agents are nice and helpful, they even take actions without us asking (restoring some data we unwittingly erased for instance). If you ever face an issue, you'll have someone to help you out and that is priceless.

Airton.shop
Monaco
Over 1 year using the app
Sufio replied May 26, 2020

Thank you for this great review! Glad we could help, please get in touch again if you ever need anything else.

May 23, 2020

This app makes my life a lot easier. Automatically makes sure that all my customers get a tax invoice. Recently had some issues, but found that support was very helpful to solve the issue. Highly recommended app!

Jacob Lund Photography Store
Denmark
Over 1 year using the app
Sufio replied May 25, 2020

Hi Jacob, thank you for this lovely review! Don't hesitate to get in touch again if you need a hand with anything else.

Edited October 16, 2015

Excellent! Absolutely love it, works perfectly, great support, thank you guys!

Susienkovo
Czechia
Over 1 year using the app