Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic invoicing, easy customization, and ability to handle complex VAT issues, making it ideal for EU businesses. It's versatile, catering to both retail and wholesale clients, and integrates with systems like Shopify and Stripe. Merchants find the interface user-friendly and the performance reliable. The multilingual and multicurrency features, tax reports, and customization options are highly valued. The support team is frequently praised for their quick and effective responses.

June 10, 2020

Great support team, very reactive. Efficient app, customizable settings, eady to use and answering main business needs

Lemaire
France
About 3 years using the app
Sufio replied June 10, 2020

Thank you / Merci beaucoup for your kind words! We are happy that our product meets your needs and that you enjoy our support services. We are here for you so feel free to contact us anytime should you need further assistance! :)

September 16, 2020

We are using Fusio for a short term, but we love the app until so far. We are using it to sent invoices to our customers and for a VAT check since we sell B2B and B2C.

We needed some help with the implementation of the VAT check and Michael from Fusio helped us perfectly. I can only say that we are really happy to far using Fusio and their support is amazing. Definitely an app to recommend.

Keep up the good work!

WhisperPower
Netherlands
About 3 years using the app
Sufio replied September 19, 2020

Many thanks for such an encouraging and kind review. :) Much appreciated. We were more than happy to assist and help you. If there's anything else you might need a helping hand, let us know—we're here for you!

April 19, 2021

We like the simplicity of this invoicing app anyway, but recently we had trouble with our somewhat unique use case and Djimi was extremely helpful in getting it sorted for us!

We Are Arrow
United Kingdom
About 3 years using the app
Sufio replied April 29, 2021

Many thanks for leaving us your kind review! :) We are happy that you're satisfied with our customer services as well!

March 14, 2016

Sufio has the best and fastest support you can imagine! They helped us immediately with german invoice settings and were unbelievable friendly. These guys are real good ones. Keep it up!

Christopher Warnow
Chief Digital Officer
www.cta-commerce.de

Schmitt Und Partner
Germany
Almost 3 years using the app
April 27, 2017

Very useful and simple.
Another plus is the customer service cleverness and availability.

Abas Fashion Accessories
Italy
Almost 3 years using the app
Edited November 16, 2019

Isn't it lovely when an app does exactly what it is supposed to, while also looking good and making your business look good? Sufio is simple, clean, well designed and completely effective. We no longer have to generate 'VAT invoices' for customers on request, it's all automated, seamless and the invoice templates are super professional and clean looking. Highly recommended! Great App.

Accurascale
United Kingdom
Almost 3 years using the app
Sufio replied February 4, 2020

Thanks for this superb review, Stephen! We really appreciate it.

April 4, 2016

Works fantastic and the customer support from Sufio is fast and excellent.
Just perfect.

Muuio
Denmark
Almost 3 years using the app
June 22, 2021

I'm a fan of this app. Easy to install and easy to operate. Works very stable. Very good and quick support.

helen b wholesale
Belgium
Almost 3 years using the app
Sufio replied June 28, 2021

Thank you for the kind words, Helen. Sufio is constantly evolving, so you've got plenty more exciting features to look forward to :)

November 16, 2020

We are very satisfied both with the provided services and customer support. They helped us with finding the right solution for our invoicing workflow.

LOM
Slovakia
Almost 3 years using the app
Sufio replied November 18, 2020

Delighted to hear your words! :) Thanks for thanking your time to leave us your positive comment.

December 30, 2020

We spent a lot of time researching Invoice Apps to add to our Shopify business and Sufio was our first choice. The options of invoice formats to select from was a plus, but the Admin interface is what we utilize every day. We can quickly download past due invoices to send via email or print in mass as needed. If/When a customer needs a statement of account, we can quickly access their unpaid invoices, download a .csv file, make appropriate edits and send to the customer in seconds. Edits to invoices are also simple, quick and easy. Our business model requires we make minor changes to final invoices after items are sold and Sufio makes it very easy for us to make the changes ourselves. If we need assistance, Sufio's support team is fantastic. Quick responses, patience in understanding the issue and a genuine interest in helping us find the solution or alternative. Lastly, 65% of our customers pay for their product after the delivery of goods. For those paying by Credit Card, the Stripe functionality available through the electronic Sufio invoice makes it a seamless, efficient way to collect payment. Sufio has been instrumental in helping us grow our business and keeping cash flow under control.

IVF Store
United States
Almost 3 years using the app
Sufio replied January 7, 2021

Wow! We are truly humbled by your amazing feedback! Our customers' satisfaction is our utmost priority and so seeing a review like yours makes us really happy! We're glad our app has become instrumental in your business growth and we wish you all the best for your endeavours! Thank you very much for taking the time to write us this amazing review. :)