Reviews (561)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate invoicing for both B2B and B2C transactions, praising its VAT handling and invoice customization. The interface is user-friendly, making setup and adjustments straightforward. The support team is noted for their quick and efficient response to queries and custom requests, enhancing the overall user experience and making it a useful tool for streamlining invoicing processes.

December 23, 2018

Does what it says on the box and with great support. This is the invoicing app you are looking for. (Waves hand like Obi Wan Kenobi)

Learning Developments
New Zealand
Over 6 years using the app
Edited October 3, 2023

This is a game-changing app that revolutionises how we handle invoicing. The team provide exceptional customer service and I would also like to mention the incredible Filip. He is ready to assist you with any amendments or customisations you need. Filip's attention to detail and dedication to solving problems ensures that no issue goes unresolved. We recently faced a complex challenge with invoicing for IOSS or DDP orders, which was costing us valuable time and money. Thanks to Filip's expertise, our customisations were seamlessly implemented, resulting in a more successful and profitable business – highly recommended!

Medicobeauty
United Kingdom
Over 6 years using the app
Edited December 6, 2023

Brilliant app, top support. Can't fault. Excellent customer service. Very happy. :)

Not the Norm Ltd
United Kingdom
Over 6 years using the app
February 26, 2018

Fantastic app, does exactly what it says on the tin.

Internetsecurity Technology
United Kingdom
Over 6 years using the app
Edited March 12, 2021

Awesome app ! With a very reactive support team, you guys are awesome. I have a multiple languages website and sufio helped me manage multiple language invoices, very cleverly. They are very reactive and answer my request very quickly

Rivieras European Union
France
Over 6 years using the app
December 30, 2020

We spent a lot of time researching Invoice Apps to add to our Shopify business and Sufio was our first choice. The options of invoice formats to select from was a plus, but the Admin interface is what we utilize every day. We can quickly download past due invoices to send via email or print in mass as needed. If/When a customer needs a statement of account, we can quickly access their unpaid invoices, download a .csv file, make appropriate edits and send to the customer in seconds. Edits to invoices are also simple, quick and easy. Our business model requires we make minor changes to final invoices after items are sold and Sufio makes it very easy for us to make the changes ourselves. If we need assistance, Sufio's support team is fantastic. Quick responses, patience in understanding the issue and a genuine interest in helping us find the solution or alternative. Lastly, 65% of our customers pay for their product after the delivery of goods. For those paying by Credit Card, the Stripe functionality available through the electronic Sufio invoice makes it a seamless, efficient way to collect payment. Sufio has been instrumental in helping us grow our business and keeping cash flow under control.

IVF Store
United States
About 6 years using the app
Sufio replied January 7, 2021

Wow! We are truly humbled by your amazing feedback! Our customers' satisfaction is our utmost priority and so seeing a review like yours makes us really happy! We're glad our app has become instrumental in your business growth and we wish you all the best for your endeavours! Thank you very much for taking the time to write us this amazing review. :)

August 26, 2022

I used this app for creating invoices in my shopify store. The app fulfilled all our requirements and the support team is very helpful in customizing the app to suit a need if the feature isn't available OOTB. -Shubhra

QA_Intl_MVP
Netherlands
2 months using the app
Sufio replied August 26, 2022

Thank you very much for your kind review! I'm glad we were able to apply some customizations for you, our team are always ready to help wherever we can :)

November 6, 2020

Sufio's a great add-on to our Shopify platform workflow, provides a great invoicing service, it's easy to set up and adjust to your own needs especially for stores that sell worldwide. Great customer service and assistance and their staff is available to any required adjustment.

Tuff Kong Records
Italy
About 6 years using the app
Sufio replied November 6, 2020

Many thanks for your review, we were happy to help! :)

Edited July 21, 2020

Amazing app to create and send invoices to customers. I've been using it for more than 3 years and it works really well and the customer service is extremely good too. Any problem or modification you need to do will be done by their group of experts. Totally recommended app!

Enspirar
Spain
Almost 6 years using the app
Sufio replied September 30, 2020

Wow thank you so much for your loyalty! We appreciate you sticked to us for over 3 years! :) We wish you a bright future with us and in case you ever need our assistance, please do reach out!

April 25, 2019

Simple, convenient, flexible, responsive and helpful customer support, what more can you ask for for such a cheap price?

Retro Modding
Canada
Almost 6 years using the app