Reviews (395)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its professional invoicing, especially for B2B, praising its user-friendly interface, automatic features, and VAT handling. They appreciate the customization options, including invoice design adjustments and default payment terms. Exceptional customer support is noted for responsiveness and expertise in handling specific tax regulations. The app is valued for its seamless Shopify integration and the professional quality of its invoices.

Edited October 27, 2022

5 stars for the app and 5 stars for Sufio's extraordinary Support team! All questions are answered and resolved quickly: quick and target-orientated suggestions and implementations! + A great tool to support EU businesses selling to EU customers with EU VAT registration - to validate the VAT ID and calculate VAT accordingly. + The automated Invoicing is great - you can adjust the style and content of your Invoices, they are sent automa(t/g)ically. + There is an option to update Invoices if the Customer needs to add any information and resent the invoice directly from the app. + Option to export Invoices as .csv - to transfer data to your other ERP/CRM/bookkeeping tools! +++ We wanted to increase the UX using the EU VAT input form and Sufio adjusted the template of our Shop within some hours adding VAT ID validation and user messages! +++ We suggested making slight adjustments according to our local legislation to the Invoice template and export file = and Sufio team was very helpful.
Dear Sufio team - thank you!!!

Shop | SPH Engineering
Latvia
11 months using the app
Sufio replied November 7, 2022

Thank you so much for taking the time to leave such a lovely and detailed review for us! We are so pleased to hear that we have been able to help you with your various requests and that our team could customize certain aspects of our features.

Sufio can offer a lot to it's users, so we always encourage you to reach out and talk with us!

We take great pride in discussing issues or queries with our users so that we can try our best to apply personalised solutions or custom workflows, as we understand the needs of businesses can be so varied and unique.

We're always ready help should you need further assistance :)

September 26, 2017

Great app, easy to use and set up and you receive amazing support from developers and support team. Highly recommend it to making invoicing easy for your shop!

Cochine
Hong Kong SAR
11 months using the app
March 18, 2024

Great app and great team. Thank you.

MygreenSides
France
11 months using the app
Sufio replied March 28, 2024

Thank you very much! We always appreciate our users taking the time to let us know how we're doing :)

March 25, 2022

Love the service!
The team is small, but the team members are so helpful and knowledgeable
Many thanks!
Recommended 555555 stars!

Revopoint 3D
Hong Kong SAR
10 months using the app
Sufio replied March 31, 2022

Thank you so much for your lovely feedback! Indeed, we have a small but dedicated team and we are delighted that we were able to provide a great service to you :)

April 26, 2018

You should just stop reading this and download it already. If your customers have even once asked for an invoice, this is the app that you need. It's super easy to use, the invoices are beautiful, you can control who gets invoices, and their service is impeccable. We use a ton of apps on Shopify, and this app, head and shoulders above others, does what it says it will and does it with flying colors.

4 H Mall
United States
10 months using the app
March 26, 2024

Thoroughly impressed by the quality of this app. Quick and stellar support from the team behind it. Highly recommended.

EasyCheese.no
Norway
10 months using the app
Sufio replied March 28, 2024

Thank you so much! We do our best to bring you timely assistance and help you focus on other areas of your business.

We appreciate your recommendation!

June 6, 2017

Fundamental App, Super easy to use, Excellent support...what else ! Thank you

Babita Mia Swimwear
Italy
10 months using the app
Edited March 3, 2021

We use this app to create VAT compliant invoices. Sufio has been very helpful in helping adjust things on the backend when required in a very timely manner.

OneUp Components UK
Canada
10 months using the app
Sufio replied March 4, 2021

Thank you for taking the time to leave us your review. We're happy to hear that your experience with us has been positive! :)

June 24, 2020

We use Sufio to generate fabulous invoices for our customers every day. The team at Sufio are super helpful, have incorporated a number of our suggestions in their roadmap and we have had nothing but a 5 star experience since we started using the product. Highly recommend you give their product a try if you want beautiful, compliant invoices for your customers.

Trust Panda
Australia
10 months using the app
Sufio replied June 25, 2020

Wow! What an amazing review! Thank you so much for your words of encouragement and a very positive feedback. Seeing our users happy is our biggest satisfaction and so we appreciate you enjoy the fruits of our hard work! :)
We are always here for you when you need us!

December 22, 2020

The Sufio customer support - especially Michal - is awesome! Really fast and always very friendly. Thanks for your help, Michal :-)
In our shop in the US I use it for the invoices and credit notes, which works perfectly. In our other two shops within the EU, I need it for our B2B business (tax exemption). Great tool!

Biogents Webshop For Researchers
Germany
9 months using the app
Sufio replied January 7, 2021

We take great pride in our customer services and so we are over the moon that you enjoy what we offer! We all hope we make your life easier and that you benefit from our beautiful invoices on your account! Thank you so much for your words of encouragement! :)